It’s quite common to encounter issues when using Alexa – music suddenly stops playing is one of them. Good thing there are simple fixes that you can try to resolve the issue.
Alexa stops playing music because of too many devices connected to the same WiFi network Alexa speaker is using. Turn off other devices that are not in use to solve WiFi congestion. You can also power off and power on your device for a little refresh!
Anyway, if your Alexa speaker still stops playing music and you’re looking for ways to fix it, you should scroll for more info. Let’s get into the details.
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Why Alexa speaker stop playing music?
Your Alexa speaker may stop playing music for several reasons, from straightforward connectivity problems to software bugs. These are a few of the most frequent offenders:
Connection problems
- Weak Wi-Fi: Music may pause and repeat when there is an unreliable or weak internet connection. See whether your router needs to be restarted or whether there are any known outages in your neighborhood.
- Bluetooth: The connection between your phone and the speaker may not be steady if you’re using Bluetooth. Consider bringing your phone closer to the speaker or resetting the Bluetooth connection.
- Account problems: Verify that your Alexa device and music service account are properly connected. Look for any expired logins or interruptions in your membership.
Software problems
- Technical issues: Just like any software, Alexa occasionally has problems. You can try unplugging your speaker for a minute and then plugging it back in to restart it.
- Updates: Occasionally, out-of-date software on your Alexa device can lead to problems with music playback. Look for any updates, then install them.
- Misinterpretations: Occasionally, Alexa may mishear your voice command and cease the music too soon. Try using short, concise orders like “Play next song” or “Resume music.”
Other possibilities
- Volume: Verify again that it hasn’t been inadvertently muted or lowered.
- Problems with the microphone: Alexa won’t be able to manage the music if it can’t hear your orders. Verify that nothing is obstructing the microphone and try speaking directly into the device.
- Conflicts with routines: The abrupt stop could be caused by a routine that is scheduled to halt music playback at a specific moment. Look for any conflicting routines in your Alexa app.
Troubleshooting advice
- Try asking “Alexa, help” or “What’s wrong?” if you’re not sure what’s wrong. Perhaps the speaker will shed some light on the issue.
- You can resolve any connectivity problems and check the device’s condition via the Alexa app.
- Furthermore, doing an internet search for your particular Alexa model and the music playback problem may provide device-specific troubleshooting instructions.
With any luck, the following tips will enable your Alexa speaker to resume playing music without interruption. If the issue still doesn’t go away after trying all of these troubleshooting techniques, it might be wise to get in touch with Amazon customer care.
Why Alexa Stops Playing Music & How to Fix It?
| Case | What To Do |
| No activity for one hour | You can add routines to keep Alexa active and play continuously. |
| Amazon Sleep Timer is on | Device is too far from the Modem |
| Alexa suddenly froze | Restart the Alexa device. |
| Internet connectivity issues | Check the internet connection. |
| The device is too far from the Modem |
Does Alexa stop playing music after a while?
Yes, Alexa stops playing music after a while.
If you’re using Amazon Prime Music, it will stop playing after an hour of inactivity. However, some users can play music after an hour.
The only solution that is offered here is to make sure that you are connected to the WiFi to keep Alexa playing.
Why does my Alexa keep going offline?
Some of the probable causes why Alexa keeps going offline could be:
- Problems with internet connection
- Outdated device
- The device is far from the router or modem
- The device is not plugged in
If your Alexa device keeps going offline, restart it as well as the router or WiFi. Perhaps bring it closer to the router to get a better connection. You should also try to update your device to get rid of bugs that might be causing it to go offline.
How do I stop music from timing out?
You can stop Alexa from timing out by adding more routines or disabling the Sleep Timer.
Here’s how to add routines to Alexa:
- Open the Alexa app.
- Go to Routines and Create Routine.
- Name the routine and select the trigger.
Make sure the device is connected to Alexa before adding the routines. Apart from the speaker system, you can also integrate Alexa into smart plugs, smart locks, and so on.
How do I get Alexa to play continuously?
To keep Alexa playing continuously, you can implement the loop feature.
With the loop command, Alexa will play repeatedly until you stop her. Choose the default music service on your Alexa device through the Alexa app.
When you apply the loop command, songs on your playlist will continue to play and once it stops, you can tell Alexa to “leave on.”
Why are all my Alexa devices suddenly unresponsive?
All Alexa devices that suddenly stop working can be traced back to the following key culprits:
- Check your Wi-Fi: All devices could be impacted by a weak signal or outage. Check for known issues and restart your router.
- Software update problem: Glitches can occasionally be caused by faulty updates. If it has recently been updated, try manually checking for updates or hold off for a possible repair.
- Service outage: There may be brief disruptions to Amazon’s Alexa servers. Before delving further, check online for known outages.
Try restarting individual devices and, as a final resort, a factory reset if these simple fixes don’t work. For additional assistance, contact Amazon support.
Why does my Alexa keep disconnecting from Bluetooth?
If you’re using an Echo Device and it’s too far from your modem, the connection will get affected negatively. This will keep your sound from playing and pausing. However, if it’s not that far you should check if you’re modem doesn’t have any defects by doing some troubleshooting.
Checking if there’s an issue with your connection by yourself will help you faster than calling the support.
Here’s another article I wrote that could help you fix your modem: Resolving AT&T Router Blinking Red Light Issue.
In addition, Alexa disconnects from Bluetooth due to a weak signal, an incompatible device, and a dead or low battery. Use a compatible device and make sure to have a strong signal. Also, keep your device’s battery charged.
Frequently Asked Questions (FAQs)
How to get Alexa to pause music?
Simply say “Alexa, Pause.” If you do this Alexa will pause any music it’s currently playing. If you’re watching a movie this command would also help you pause what you’re currently watching. To resume simply say “Alexa, Unpause” or “Alexa, Play.”
How long can Alexa play music?
Usually, it would stop music after two hours of no activity. If you don’t skip, play, or pause the music for two hours Alexa will assume you’re already inactive, thus stopping the music. On the other hand, some devices with Alexa stop after an hour only.
It’s safe to say it the time varies on the model or the type of device you’re using.
How to make Alexa play music all night?
Apart from “Leave On” it’s better to say “Alexa, Loop.” First, select a Playlist or a specific song and then say this command to Alexa. You can expect the playlist to repeat all night long until you stop it. This would also be true whether you have only one song or a hundred songs on your playlist.
Bottomline
Although Alexa is designed to stop playing music after an hour when activity is not detected, there are ways to keep the music playing such as adding more routines or implementing the loop command feature.
Still, Alexa is a great device that can also be integrated into other smart home devices. All you have to do is learn some tricks to keep it playing continuously!
For other Alexa troubleshooting tips, check this: Why Can’t Alexa Discover My Device?.