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Stay Connected: Preventing Blink Sync Module Offline Issues

Stay Connected: Preventing Blink Sync Module Offline Issues

Sync Module devices are used to relay commands and network details to devices that are connected to them. You need to plug your Sync Module into an electrical outlet and connect your devices like a doorbell. The Blink Sync Module is a whole invention, it might be small but the things that it can do blows my mind.

When you connect your Blink Sync Module to devices like cameras or doorbells, you’re increasing their battery life to 2 years even if used every day normally.

However, at times you see your Blink Sync Module go offline, well that has been an issue with many users, and power cycling has been working for every one of the users, so I suggest you do that as well.

To power-cycle your Blink Sync Module, you need to unplug it from the outlet, wait 10 to 15 seconds and plug it back in. Now, it shouldn’t go offline, nevertheless, if it does, I say you keep on reading to find useful fixes.

How Do I Reconnect My Blink Sync Module To The Internet?

Nowadays, every device requires fast Wi-Fi in order to work properly, and Blink devices require a 2.4 GHz Wi-Fi internet connection which is also always on and has at least 2 MB per second of upload speed. Otherwise, your Blink devices may get disconnected and you’ll have to reconnect them repeatedly.

However, now that your Blink Sync Module has been disconnected because of whichever reasons, follow the steps below to reconnect it to the internet:

  • The first step is to download the Blink app on your mobile and sign in if you haven’t already.
  • Now, click on the gear icon, which is for Settings.
  • There, you’ll see Device and System Settings, select it.
  • Click on the name of your system under Systems.
  • In the System Settings, you’ll find Sync Module, click it.
  • Now, tap on Change Wi-Fi Network.
  • You’ll then be provided with a Change Wi-Fi screen, where you’ll see the instruction for the next step, follow them.
  • Finally, when the light on your Blink Sync Module matches a blinking blue and solid green pattern, you need to tap on Discover Device, which will be at the bottom, and you’ll be asked to connect to a Wi-Fi network.
  • If you see the name of your Wi-Fi network in the available list of devices, select it, and your Blink Sync Module should be connected.

Why Do My Blink Cameras Keep Disconnecting From Wi-Fi?

A white colored camera placed on white wall
Blink Cameras need a fast and stable network connection as they support live views and upload motion clips

If you are facing an issue between the Wi-Fi network and your Blink cameras, it could be because of the weak signals, so in order to fix that you need to power-cycle your Wi-Fi router.

All you need to do to power-cycle your Wi-Fi router is unplug it from the outlet, wait 1 minute, and plug the cord back in.

In addition, if you still see your Blink camera disconnecting from your Wi-Fi network, you should limit the number of devices connected to your network in order to boost performance.

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    All the Blink devices including the Blink cameras require a strong Wi-Fi network, maybe of a 2.4 GHz frequency. Blink cameras specifically need a strong and stable network for optimal performance as it supports Live Views and upload motion clips in great quality.

    If power-cycling and disconnecting unnecessary devices didn’t work, you should consider moving the Blink Cameras closer to the Wi-Fi router, however, if that is too troublesome to do, you should install a Wi-Fi booster or extender.

    Wi-Fi extenders will help cover the area that wasn’t being covered whatsoever, in addition, extenders are also known to improve and strengthen the signals and improve performance, so if your Blink cameras are getting disconnected repeatedly, you should consider getting an extender.

    Check out this video to make sure that you don’t miss any step when connecting your Blink cameras to Wi-Fi:

    If your Blink Cameras are disconnecting, you should try resetting either the camera or your Wi-Fi router

    Why Is The Blue Light On My Blink Sync Module Flashing?

    Lights flashing on your Blink Module informs you of a specific aspect, for instance, if you see a blue light flashing on your Blink Module device, it means that the module is receiving weak Wi-Fi signals.

    I recommend moving the Wi-Fi router closer to your Blink Module or getting an extender.

    Before you get an extender, I suggest you try power-cycling the Wi-Fi router and disconnecting all the unnecessary devices, if you still see the blue light flashing, you need to get an extender.

    Now that you know, why your blue light is blinking on your Blink Sync Module, you should be able o fix the issue. Besides that, there’s also a green light on the module, which blinks for a reason, so keep reading to find out.

    Why Is My Blink Sync Module Offline Blinking Green Light?

    A phone displaying Wi-Fi symbol on purple background
    Getting an extender can solve half of your Wi-Fi issues, as they increase the performance and provide fast network

    There are a bunch of features that devices have that can be helpful for instance a flashing light that informs you that there’s something wrong.

    Just like that, your Blink Sync Module has two lights that blink when there’s an issue with a certain aspect of the device, check out the table below to see which light indicates which issue:

    Flashing Lights On Blink Sync Module Reason To Blink
    Blue LightIt indicates that the Wi-Fi signals are weak
    Green LightIt indicates that there’s an issue with another device, meaning both have a similar IP address.
    List of lights on Blink Sync Module and their reasons to blink

    While the issue that the Blue light is blinking can be fixed by getting an extender, disconnecting unnecessary devices, or simply moving the Wi-Fi router closer to the module.

    The green light on the other hand may be difficult to fix, but not impossible, here’s the list of fixes that you should try if you see the green light blink on your Blink Sync Module:

    • You should try resetting your router’s settings
    • Unplugging your Blink Sync Module from the outlet for about 10 minutes.

    While unplugging your Blink Sync Module may be extremely easy, resetting the settings of your Wi-Fi router can be a bit complicated, so keep on reading to find out the process.

    Follow the steps below to reset your Wi-Fi router’s settings:

    • Turn on your Wi-Fi router.
    • Find the Reset button (pinhole) on the back of your Wi-Fi router.
    • Now straighten a paperclip and insert it into the pinhole, now push and hold it for about 15 seconds.
    • Your router will turn off, so now all you have to do is wait and keep pressing the paperclip until you see the router turn on.

    These fixes should work, however, if they don’t you should consider resetting your Blink Sync Module, here’s how you do it:

    • A reset button on your Blink Sync Module is inside a pinhole, which can be located on the side, next to the USB Type-A port.
    • Now that you have located the pinhole, get a paperclip and bend to straighten it.
    • Insert the paperclip gently inside the pinhole and press for 5 seconds until you feel a click.
    • A red light will blink and then after 15 seconds, you’ll see blue and solid green lights blink, which indicates that the device has reset.

    If the simple reset doesn’t work, contact Customer Support for a factory reset.

    What do you usually do when your Blink Sync Module goes offline?


    • If your Blink Sync Module is going offline repeatedly, it could be because of weak frequency, blink devices require 2.4 GHz frequency to perform well.
    • If the blue light on your device keeps flashing, I suggest you either move the Wi-Fi router closer to Blink Module or power-cycling the router.
    • If your Blink cameras keep disconnecting, you should consider getting an extender, it’ll not only improve the performance but also provide strong signals.
    • Before getting an extender, I suggest you try resetting your router, which can be done using the pinhole on the back of the device.
    • If the lights are on your Blink Sync Module, you should consider factory resetting it.

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