Skip to Content

TCL TV Wi-Fi Connection Problems: Quick Fix Guide

TCL TV Wi-Fi Connection Problems: Quick Fix Guide

Summary: A poor internet connection can be the main reason your TCL TV can’t connect to the WiFi. There are simple troubleshooting that you can try to fix the issue. If the problem persists, you should call customer support for further assistance.

The TCL TV frequently experiences WiFi connectivity issues. Numerous customers have reported this problem, and while some have discovered answers, many more are still having difficulties. 

Since smart TCL TVs are made to connect easily to your home WiFi network, there are many different reasons why pairing problems may arise.

Let me discuss further what could be the reason for the connectivity issues of your TCL TV.

For a start, check out this table!

SolutionsBrief Explanation
Check the Ethernet cable. Your signal may be significantly impacted if your Ethernet cable is damaged. Make sure the wires are undamaged and intact. If they have flaws, it’s advised to replace them.  
Check the WiFi strength.You need a strong WiFi connection to connect your TCL TV.
Place the TV closer to the router. Placing the TV closer to the router can help establish a better connection. There should be no interference between the TV and the router.
Restart the router or the TV.Restarting the TV or the router can solve the connectivity issue and other minor problems.
How to Fix TCL TV Not Connecting to WiFi

Why is my TCL smart TV not connecting to WiFi?

These are the main reason why your TCL smart TV is not connecting to WiFi:

  • poor internet connection
  • outdated TCL TV software
  • loose cable connection
  • wrong WiFi password
  • problems with TV settings
  • problems with TV hardware

How do I reset the WiFi on my TCL smart TV?

If you’re using the TCL Android TV, here are the steps to reset the WiFi:

  1. Go to Home Screen and scroll to Settings.
  2. Use the toggle switch to disable and enable WiFi. This should refresh the wireless network connection.

On the other hand, if you’re using the TCL Roku TV, here’s how to do it:

  1. Go to Choose Network screen.
  2. Choose Scan to see all networks. This will display all the available networks.

How do I reboot my TCL TV?

Follow these steps to reboot the TCL TV:

  1. Press the Settings button on the remote.
  2. Select More Settings > Device Preferences > About > Restart
  3. Confirm to restart.

Restarting the TV might take a few minutes. Keep the TV on until the system has fully booted up. In theory, this should help resolve the connectivity issues.

How do I reset my TCL router?

A black button should be located at the back of the TCL router. Press the button for 10 seconds to reset the router to factory settings.

The TCL router works like regular WiFi. You can connect any device to the router. You might need to factory reset it once in a while for better connectivity.

How do I manually connect my TCL TV to WiFi?

WATCH & LEARN: How to Fix the WiFi Issue on TCL TV

If you own a TCL Roku TV, here’s how to connect it to the WiFi:

  1. Go to the main screen by pressing Home on your remote.
  2. Select Settings.
  3. Select Network by using the right arrow button.
  4. Select Wireless. This will scan for available wireless networks.
  5. Select your wireless network from the list.
  6. Press the OK button.

Note: When the TV is connected to the WiFi, it will automatically scan for an available software update. Download and install it.

Frequently Asked Questions (FAQs) 

Why won’t my TCL TV not connect to WiFi? 

There are various reasons why your TCL TV isn’t connecting to WiFi such as poor internet speed, outdated TCL software, TV settings, loose wire connection, and more.

Are TCL TVs made by Sony?

No, Sony does not manufacture TCL TVs. TCL TVs are manufactured by TCL Electronic Holdings Ltd, which also manufactures mobile phones.

Is TCL as good as Sony?

TCL and Sony are both reliable TV brands. However, TCL has a broader color range and supports more gaming features. On the other hand, Sony has better displays and gradients and can offer more smart TV features.


  • The TCL TV is not connecting to WiFi for various reasons.
  • There are various fixes to try including resetting the WiFi network and rebooting the TCL TV.
  • If the problem still persists, call customer support for assistance.

Other Articles 

Click here to view the Visual Story Version of this Article.

Online Security and Privacy

It’s never been more important to protect yourself online. Threats are everywhere, and scammers are getting smarter every day.

Whether you’re looking to improve your online security, enjoy more privacy, avoid others tracking you across the internet, or just want to use a streaming service from another country, a VPN can be very useful.

Here are some of the best options (affiliate links)

Skip to content