Summary: A poor internet connection can be the main reason your TCL TV can’t connect to the WiFi. There are simple troubleshooting that you can try to fix the issue. If the problem persists, you should call customer support for further assistance.
Let me discuss further what could be the reason for the connectivity issues of your TCL TV.
For a start, check out this table!
| Solutions | Brief Explanation |
|---|---|
| Check the Ethernet cable. | Your signal may be significantly impacted if your Ethernet cable is damaged. Make sure the wires are undamaged and intact. If they have flaws, it’s advised to replace them. |
| Check the WiFi strength. | You need a strong WiFi connection to connect your TCL TV. |
| Place the TV closer to the router. | Placing the TV closer to the router can help establish a better connection. There should be no interference between the TV and the router. |
| Restart the router or the TV. | Restarting the TV or the router can solve the connectivity issue and other minor problems. |
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How do I reset the WiFi on my TCL smart TV?
If you’re using the TCL Android TV, here are the steps to reset the WiFi:
- Go to Home Screen and scroll to Settings.
- Use the toggle switch to disable and enable WiFi. This should refresh the wireless network connection.
On the other hand, if you’re using the TCL Roku TV, here’s how to do it:
- Go to Choose Network screen.
- Choose Scan to see all networks. This will display all the available networks.
How do I reboot my TCL TV?
Follow these steps to reboot the TCL TV:
- Press the Settings button on the remote.
- Select More Settings > Device Preferences > About > Restart
- Confirm to restart.
Restarting the TV might take a few minutes. Keep the TV on until the system has fully booted up. In theory, this should help resolve the connectivity issues.
How do I manually connect my TCL TV to WiFi?
If you own a TCL Roku TV, here’s how to connect it to the WiFi:
- Go to the main screen by pressing Home on your remote.
- Select Settings.
- Select Network by using the right arrow button.
- Select Wireless. This will scan for available wireless networks.
- Select your wireless network from the list.
- Press the OK button.
Note: When the TV is connected to the WiFi, it will automatically scan for an available software update. Download and install it.
Frequently Asked Questions (FAQs)
Why won’t my TCL TV not connect to WiFi?
There are various reasons why your TCL TV isn’t connecting to WiFi such as poor internet speed, outdated TCL software, TV settings, loose wire connection, and more.
Are TCL TVs made by Sony?
No, Sony does not manufacture TCL TVs. TCL TVs are manufactured by TCL Electronic Holdings Ltd, which also manufactures mobile phones.
Is TCL as good as Sony?
TCL and Sony are both reliable TV brands. However, TCL has a broader color range and supports more gaming features. On the other hand, Sony has better displays and gradients and can offer more smart TV features.
Takeaways
- The TCL TV is not connecting to WiFi for various reasons.
- There are various fixes to try including resetting the WiFi network and rebooting the TCL TV.
- If the problem still persists, call customer support for assistance.
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