TCL is a popular brand in the television industry, providing affordable and high-quality smart TVs.
The company produces a wide range of products, including televisions, smartphones, home appliances, and more.
When it comes to user reviews, TCL TVs are generally well-received by customers. Many users praise the picture quality and affordability of TCL TVs, as well as the company’s customer service.
However, some users have reported issues with the sound quality and durability of TCL TVs, as well as occasional software glitches. If you’re experiencing this issue, don’t worry.
In this article, we’ll go over some possible reasons why your TCL TV has no sound and what you can do to fix it.
What could be the problem with your TCL TV Audio? | Explanation |
---|---|
Volume Settings | To check the volume settings, press the volume up button on your remote control. If the volume bar appears on your TV screen and you can see that the volume is turned up, then the issue is likely not related to the volume settings. |
Connections | Check that all the cables are properly plugged in and that there is no visible damage to the cables or ports. If you’re using an external sound system, ensure that the cables are properly connected to the TV and the sound system. |
Audio Settings | Go to the TV settings menu and look for the audio settings. Make sure that the sound mode is set to the appropriate setting and that any additional audio settings, such as surround sound or equalizer settings, are not causing issues with the sound. |
Software Updates | Check for any available updates and install them if needed. You can check for updates in the settings menu of your TCL TV. |
Possible Causes of No Sound on TCL TV
There can be several reasons why your TCL TV has no sound. Below are some possible causes:
Volume Settings
The first thing to check is the volume settings on your TCL TV. It’s possible that the volume is turned down or muted, causing you to think there is no sound.
To check the volume settings, press the volume up button on your remote control. If the volume bar appears on your TV screen and you can see that the volume is turned up, then the issue is likely not related to the volume settings.
Connections
Another possible reason for your TCL TV having no sound is a loose or faulty connection.
Check that all the cables are properly plugged in and that there is no visible damage to the cables or ports. If you’re using an external sound system, ensure that the cables are properly connected to the TV and the sound system.

Audio Settings
Your TCL TV may have different audio settings that can affect the sound output.
Go to the TV settings menu and look for the audio settings. Make sure that the sound mode is set to the appropriate setting and that any additional audio settings, such as surround sound or equalizer settings, are not causing issues with the sound.
Software Updates
Sometimes, software updates can fix issues with sound on TCL TVs.
Look for any updates that are available, then install them if necessary. On the TCL TV’s settings menu, you may check for updates.
Restart the TV
Restarting your TCL TV can sometimes fix temporary issues, including the problem of no sound.
Press and hold the power button on the remote control until the TV turns off. After a little pause, turn the TV back on.
Sound System
If you’re using an external sound system, check that it is properly connected and turned on.
Ensure that the volume is turned up on the sound system and that it is not muted. You can also try disconnecting the sound system and using the TV speakers to see if the issue is with the sound system.
Hardware Issues
If none of the above fixes work, there may be a hardware issue with your TCL TV.
In this case, you may need to contact TCL customer support or take your TV to a repair shop. Common hardware issues that can cause no sound include a faulty speaker, a damaged audio port, or a damaged circuit board.

Steps to Fix No Sound on TCL TV
Below are the steps to fix the issue of no sound on your TCL TV:
Check Volume Settings
Press the volume up button on your remote control and see if the volume bar appears on your TV screen. If it does, increase the volume and see if the issue is resolved. If not, move to the next step.
Check Connections
Check all the cables and ports to ensure they are properly connected and not damaged.
If you’re using an external sound system, check that the cables are connected properly to the TV and the sound system.
Check Audio Settings
Go to the settings menu on your TCL TV and look for the audio settings.
Ensure that the sound mode is set to the appropriate setting and that there are no additional audio settings causing issues with the sound.
Check for Software Updates
Check for any available software updates on your TCL TV and install them if needed.
Restart the TV
Your TV won’t turn off unless you press and hold the power button on your remote control. After a little pause, turn the TV back on.
Check Sound System
If you’re using an external sound system, check that it is properly connected and turned on.
Ensure that the volume is turned up on the sound system and that it is not muted. You can also try disconnecting the sound system and using the TV speakers to see if the issue is with the sound system.
Contact Customer Support or Repair Shop
If none of the above fixes work, there may be a hardware issue with your TCL TV.
In this case, you may need to contact TCL customer support or take your TV to a repair shop. They’ll be able to identify the problem and offer a fix.

Frequently Asked Questions (FAQs)
Q: Why is there no sound when using HDMI with my TCL TV?
A: If you’re not getting any sound when using HDMI with your TCL TV, it could be due to an incorrect audio output setting or a compatibility issue with the HDMI cable or device. Check the audio output settings on your TV and the connected device to ensure they are set up correctly. You can also try using a different HDMI cable or device to see if that resolves the issue.
Q: How do I adjust the audio settings on my TCL TV?
A: You can adjust the audio settings on your TCL TV by accessing the settings menu. The exact steps may vary depending on the model of your TV, but generally, you can navigate to the settings menu using your TV remote, select the “Audio” or “Sound” option, and adjust the settings as needed.
Q: Can I fix a hardware issue with the audio system on my TCL TV myself?
A: It is not recommended to attempt to fix hardware issues with your TCL TV’s audio system yourself. These types of issues should be addressed by a professional technician to avoid causing further damage to the TV or risking injury to yourself. Contact TCL customer support for assistance.
Conclusion
- No sound on your TCL TV can be a frustrating issue, but there are several possible causes and solutions. Check the volume settings, connections, audio settings, and software updates.
- Restart the TV and check the sound system if you’re using an external one. If none of these fixes work, contact TCL customer support or take your TV to a repair shop.
- By following these steps, you should be able to fix the issue of no sound on your TCL TV and get back to enjoying your favorite shows and movies.
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