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Fixing a Non-Responsive TCL Roku TV Remote (Step-by-Step)

Fixing a Non-Responsive TCL Roku TV Remote (Step-by-Step)

The quickest fix for TCL Roku TV remote not working is to replace the remote batteries and make sure that you’re closer to the TV when trying to use it.

In this post, I’ll discuss the possible reasons why your TCL Roku TV remote isn’t working and ways to fix it. Hopefully, you’ll be able to get your TV remote to work by the end of this article.

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Why is my Roku remote not working on my Roku TV?

Here are possible reasons why the Roku remote is not working:

  • old batteries
  • incompatible remote
  • signal interruption
  • defective remote
  • misconfigured settings
  • problems with the TV

The good news is that you don’t really have to buy a new TCL Roku TV remote just yet. There are some things that you can do to resolve the problem.

I’ll explain in the next section…

How to fix an unresponsive TCL Roku TV remote?

I have created this table to give a better view of how to fix the TCL Roku TV remote:

SolutionBrief Explanation
Replace remote batteries. Take out the remote batteries and insert new ones.

Warning: Avoid using Nickel Cadnium or Nickel Metal Hydride batteries.
Use the remote that comes with the TCL Roku TV. Do not use other remote. If you do, make sure it is paired to the TV. A remote that is not paired properly with the TCL Roku TV drains quickly. For that reason, it won’t work on your TV.
Move closer to the TV when using the remote. The range of the IR remote is within 30 feet. Make sure there is an open path between the TV and the remote to avoid transmission of signal issues.
Re-pair the remote to the TCL Roku TV. Try to re-pair the remote to the TV when it’s not working. Power cycle the TCL Roku TV to re-pair the remote.
Check the remote settings. Make sure the TV settings are not on Standby or Sleep Mode. Turn off these features to resolve issues with unresponsive remote.
Call TCL support. If you have done every possible thing and nothing seems to work, call TCL support for further technical help.
How to Fix an Unresponsive TCL Roku TV Remote

How do I reset my TCL Roku remote?

Follow these steps to resetting the TCL Roku TV remote:

  1. Locate the reset button inside the battery compartment.
  2. Press and hold the reset button for three seconds until the flashing pairing light come on.
  3. Restart the TV.
  4. Wait for the remote to establish a connection with the TV. There should be a remote pairing dialog on the TV screen.
  5. When the remote is reset successfully, you’ll see its battery status on the TV screen.

Note: These steps apply to the enhanced TCL Roku TV remote.

Why is my remote not working even with new batteries?

The TCL Roku TV remote may not work even with new batteries if it’s not paired to the TV correctly or if there are objects between the receiver and the remote.

In addition, it could also be a misconfigured setting on the TV. If the TV is on Sleep or Standby Mode, the remote will not work.

Lastly, it might be that the TV remote needs a new replacement. Generally, a defective remote won’t work even after replacing its batteries.

How do I use the TCL Roku TV without a remote?

Here are ways to use the TCL Roku TV without a remote:

  • Use the TV buttons. You can use the physical buttons on the back of the TV to turn it on and control some functions.
  • via Nintendo Switch. If your TCL TV is connected to Nintendo Switch, you’ll be able to control the TV with the device. However, make sure to turn on the Match Power State option.
  • via PS4 Console. Connect the Console to the TV and enable HDMI Device Link on the TV. If this setting is on, you’ll be able to control the TCL Roku TV.

Why is my TV not responding to my remote?

The TV isn’t responding to the remote due to:

  • infrared sensor issues
  • incompatible remote
  • software glitch
  • hardware issues
  • objects blocking the remote and the receiver

What is the TCL TV Remote App?

If for some reason, you can’t get your TCL Roku TV remote to work, the TCL TV Remote app is another way to control the TV.

You can download the app via Playstore or Apple Store and have it installed on your phone. With the TCL TV Remote app, you can control your TCL Roku TV much like how you do it with the remote.

In my experience, I prefer using the remote app because it’s more convenient. Plus, I feel like they’re easier to use and set up. I don’t really like using remotes, anyway. But that’s just me…

How do you fix a frozen TCL TV?

Here are ways to fix a frozen TCL TV:

  • Restart the TV.
  • Update the TV’s firmware.
  • Check the internet connection.
  • Unplug and replug the TV.
  • Clear the cache on the TV.

Takeaways

  • There are various reasons why the TCL TV Roku TV remote isn’t working such as old batteries, defective remote, and misconfigured TV settings.
  • Replace the remote batteries to solve problems with unresponsive TCL Roku TV remote. Restart the TV and re-pair to resolve the issue.
  • If you’re looking for other ways to control the TCL Roku TV without a remote, download and install the TCL Remote app on your phone.

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