If you own a Sony TV, you may have experienced the frustrating issue of your TV constantly rebooting. This can be a major inconvenience and can affect the overall viewing experience. However, the good news is that there are simple steps that can be taken to resolve this issue.
In this article, we will take a closer look at the reasons why Sony TVs keep rebooting and provide you with a clear and concise guide on how to stop it from happening.
We’ll cover various common causes, such as outdated software, incorrect cable connections, and other technical problems.
Whether you’re a technology expert or not, this guide will be easy to follow and understand. By following the steps outlined in this article, you’ll be able to diagnose and resolve the problem with your Sony TV quickly and easily.
With just a few simple steps, you can get back to enjoying your favorite shows and movies on your TV.
| Query | Possible Solutions |
| Sony TV Continuously Rebooting | Unplug and Soft Reset Sony TV Removing Sony Remote Batteries Verify Connections of Power Supply Cable Turn Off HDMI-CEC on Sony TV Turn off Eco Mode on Sony TV Turn off Sleep Timers on Sony TV Update TV Software Factory Reset TV Reach Customer Support Check For Warranty |
Sony TV Continuously Rebooting
Unplug and Soft Reset Sony TV
Unplugging your Sony TV from the wall socket is the most common solution to stopping the rebooting issue.
To do so, simply unplug the TV and wait 60 seconds before plugging it back in. During this time, press and hold the power button on the TV (not the remote) for 30 seconds to allow the TV to soft reset itself.
This solution should work for 80% of cases, and once the TV is plugged back in after 60 seconds, it should power back up without issue. If this fix does not resolve the issue, try the next steps for resolving the problem.
Removing Sony Remote Batteries
If removing and re-plugging the TV doesn’t resolve the issue, try removing the batteries from your Sony remote. Take out both batteries completely.
Next, hold down the power button on the remote for a full 15 seconds with the batteries removed.
After the 15 seconds are over, put the batteries back in the remote and turn on the TV. It should turn on properly, and the rebooting issue should be resolved.
However, if the problem reoccurs a few days or weeks later, you should perform a factory reset of the TV for a permanent solution.
Verify Connections of Power Supply Cable
For some older Sony TV models, you may see a covering on the back that can be removed to reveal the power supply cable. If so, unplug the cable and then securely reconnect it.
Ensure firm cable connections this technique has been reported to solve the rebooting issue by many Sony TV owners. Even if your TV doesn’t have coverage, it is important to check all cables and cords for damage or lose connections.
With these steps completed, your Sony TV should be back to normal operation, free of rebooting problems.
Turn Off HDMI-CEC on Sony TV
The HDMI Consumer Electronics Control (HDMI-CEC) is a feature found on Sony TVs that allows for better connectivity between HDMI-connected devices. This feature enables partial control of your TV by these devices and vice versa.
In some instances, HDMI devices may be set to automatically turn the TV on when they turn on and off, leading to the TV rebooting.
To fix this, navigate to the SETTINGS option on your remote and select WATCHING TV > EXTERNAL INPUTS > BRAVIA SYNC/LINK. Ensure all the settings under Bravia Sync are turned off.
Note that disabling CEC will prevent you from using your TV remote to control other devices. Observe to see if disabling CEC solves the rebooting issue. If it doesn’t, there may be other reasons why your TV is rebooting by itself.
Turn off Eco Mode on Sony TV
On Sony TVs, Eco mode adjusts various settings to conserve power. If you are having issues with your TV, try disabling this mode.
To do so, select “HOME/MENU” on your remote control. Then, navigate to “SETTINGS,” “PREFERENCES,” and “ECO.” Make sure that “Power Saving,” “Idle TV Standby,” and “Auto Shutoff” are all turned off.
Turn off Sleep Timers on Sony TV
Sleep timers are a way to conserve energy by automatically shutting off or turning on your TV at a specific time.
If you have sleep timers set, consider disabling them. To turn off the sleep timer, select “HOME/MENU” on your remote control.
Then, navigate to “SETTINGS,” “PREFERENCES,” “SETUP,” “CLOCKS/TIMERS,” and “SLEEP TIMER.” Make sure the sleep timer is set to “OFF.”
Update TV Software
It’s important to keep your Sony TV software up-to-date to prevent any issues from arising. The TV will usually automatically download the latest version, but if that doesn’t happen, you can manually update it.
After updating, your video and audio settings may reset to default, so if your TV is turning on by itself, try disabling automatic updates.
To do this, go to HOME > SETTINGS > CUSTOMER SUPPORT > AUTOMATIC SOFTWARE DOWNLOAD, and turn it off. You’ll need to check for updates manually after this.
Factory Reset TV
If all else fails, a factory reset will restore your Sony TV to its original settings. To factory reset with a remote, go to HOME > SETTINGS > STORAGE AND RESET > FACTORY DATA RESET > ERASE EVERYTHING.
If you don’t have a remote, unplug your TV and press the POWER button and VOLUME DOWN button simultaneously.
Plug the TV back in and wait until you see the Sony logo or green light on the front of the TV. Release the buttons and wait for the reset process to complete. If this process doesn’t work, keep trying until it does.
Reach Customer Support
If you have tried all the troubleshooting methods discussed above and your Sony TV continues to reboot, it is time to reach out to Sony TV support for help.
You can contact them via phone at 1-239-245-6354. Their customer service is available Monday to Friday from 9:00 AM to 9:00 PM ET and Saturday to Sunday from 10:00 AM to 8:00 PM ET with the shortest wait times typically between 1:00 PM to 5:00 PM ET on weekdays.
In addition, you can also take advantage of their Text Message support or Live Agent chat service.
Check For Warranty
If your TV is under warranty, it may be worth checking Sony’s warranty coverage for your TV.
Unfortunately, Sony’s standard warranty for TVs is usually only valid for one year. However, it’s still worth checking if your TV is covered as some older TVs have reported issues with turning on by themselves.
Frequently Asked Questions
Q: Is Sony a better brand than Samsung for televisions?
Ans: When it comes to TVs, Samsung tends to have brighter displays, particularly due to its QD-OLED technology, which results in more vivid and impactful images.
However, if image accuracy is important, Sony is often considered the better choice as it prioritizes accuracy over brightness in HDR.
Q: What is the lifespan of a Sony TV?
Ans: The expected lifespan of an LED TV, operating at or near maximum brightness, is usually between 40,000 to 60,000 hours. This translates to approximately 4.5 to 6.8 years of use.
Q: Which is more energy-efficient: LED or LCD TV?
Ans: LED TVs are known for being more energy-efficient than LCD TVs. They utilize light-emitting diodes (LEDs) for backlighting, which consume less power compared to the cold cathode fluorescent lamps (CCFLs) used by most LCD TVs. This results in power savings of up to 30%.
Conclusion
- Unplug the TV from the wall socket and wait 60 seconds before plugging it back in. During this time, press and hold the power button on the TV (not the remote) for 30 seconds to allow the TV to soft reset itself.
- If step 1 doesn’t resolve the issue, try removing the batteries from your Sony remote, holding down the power button on the remote for 15 seconds, and then putting the batteries back in the remote.
- Verify the connections of the power supply cable, including checking the cable for damaged or loose connections.
- Turn off HDMI-CEC on the TV. Go to SETTINGS > WATCHING TV > EXTERNAL INPUTS > BRAVIA SYNC/LINK and turn off all settings under Bravia Sync.
- Turn off Eco mode on the TV. Go to HOME/MENU > SETTINGS > PREFERENCES > ECO and turn off “Power Saving,” “Idle TV Standby,” and “Auto Shutoff.”
- Turn off sleep timers on the TV. Go to HOME/MENU > SETTINGS > PREFERENCES > SETUP > CLOCKS/TIMERS > SLEEP TIMER and set it to “OFF.”
- Update the TV software. Go to HOME > SETTINGS > CUSTOMER SUPPORT > AUTOMATIC SOFTWARE DOWNLOAD and turn it off. You’ll need to check for updates manually.
- Factory reset the TV. Go to HOME > SETTINGS > STORAGE AND RESET > FACTORY DATA RESET > ERASE EVERYTHING. If you don’t have a remote, unplug the TV and press the POWER button and VOLUME DOWN button simultaneously.
- Reach out to Sony TV customer support if the rebooting issue persists.
- If the TV is under warranty, check Sony’s warranty policy to see if you are eligible for a repair or replacement.
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