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Quick and Easy Fix for Samsung TV Internet Issues

Quick and Easy Fix for Samsung TV Internet Issues

Samsung smart TVs are a great invention. You should be able to stream any of your favorite shows on a big screen as long as the TV is connected to the internet.

In this article, I’ll discuss how to solve the connectivity issues in your Samsung smart TVs. Hopefully, by the end of this post, you’ll be more informed on how to resolve such issues.

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Why does my Samsung TV keep disconnecting from WiFi?

These are the common cause why your Samsung TV keeps disconnecting from WiFi

Router PlacementWeak wireless signal due to poor router placement, obstacles, or distance.
Outdated FirmwareOutdated firmware on TV or router causing compatibility problems.
IP Address ConflictIncorrect or slow DNS settings cause delayed or failed connection attempts.
DNS ConfigurationInterference from neighboring networks on the same channel affects connectivity.
Wireless Channel CongestionMisconfigured router QoS settings, prioritizing other devices over the TV.
Quality of Service SettingsOverly strict router firewall settings block the TV’s connection.
Firewall SettingsInsufficient bandwidth causes buffering or slow loading when streaming.
Network Bandwidth LimitationsThe router configured to only allow specific MAC addresses, blocking the TV.
Network Security ProtocolTV’s lack of support for the router’s security protocol is causing connection issues.
MAC Address FilteringThe router is configured to only allow specific MAC addresses, blocking the TV.
Samsung TV internet issues
Samsung Tv
Samsung Tv

Router Placement

The positioning of your router can significantly impact the strength and quality of the wireless signal received by your Samsung TV.

If the router is obstructed by walls, furniture, or other electronic devices, the signal may weaken, leading to poor internet connectivity on the TV.

Additionally, if the TV is located far from the router, it might struggle to maintain a stable connection. To resolve this, consider placing the router in a central location, away from physical obstructions, and relatively close to the TV.

Outdated Firmware

Both your Samsung TV and router have firmware that controls their functionality and compatibility. If either the TV or the router has outdated firmware, it could result in connectivity issues.

Newer firmware updates often include bug fixes, performance improvements, and enhanced compatibility with various devices and network protocols.

To address this, regularly check for firmware updates for both your TV and router and apply them as needed.

IP Address Conflict

In a network, there might be instances where multiple devices are assigned the same IP address, leading to what is known as an IP address conflict.

This can cause disruption in the network and make it difficult for devices to communicate with each other.

This conflict can lead to disruptions in connectivity and communication. To avoid this, ensure that your router’s DHCP (Dynamic Host Configuration Protocol) settings are properly configured to assign unique IP addresses to each connected device, including your Samsung TV.

No internet
No internet on the Samsung TV

DNS Configuration

DNS (Domain Name System) settings dictate how domain names are translated into IP addresses.

If your TV’s DNS settings are incorrect or if the DNS servers are slow to respond, it can lead to delayed or failed connection attempts.

You can troubleshoot this by manually configuring DNS settings on your TV to use reliable and fast DNS servers, such as Google DNS or OpenDNS.

Wireless Channel Congestion

If multiple wireless networks in your vicinity are using the same channel as your router, it can cause interference and reduce the quality of your TV’s wireless connection.

Changing the wireless channel on your router to one with less congestion can help improve the signal strength and stability of your Samsung TV.

Quality of Service Settings

Quality of Service (QoS) settings on your router determine the priority of network traffic for different devices.

If the QoS settings are misconfigured, other devices on the network might receive higher priority, leading to unstable internet performance for your TV.

Adjust the QoS settings on your router to ensure that your Samsung TV’s network traffic is given appropriate priority.

Network Type
Preferred Network Type

Firewall Settings

Routers often have built-in firewalls that protect the network from unauthorized access.

However, overly strict firewall settings can sometimes block legitimate connections, including those from your Samsung TV.

Review your router’s firewall settings and ensure that they are appropriately configured to allow the TV’s network traffic.

Network Bandwidth Limitations

Insufficient network bandwidth can result in buffering, slow loading times, and poor streaming quality on your Samsung TV, particularly when trying to stream high-definition content.

If other devices on your network are consuming a large portion of the available bandwidth, consider implementing network management strategies or upgrading your internet plan to accommodate higher data speeds.

Network Security Protocol

To ensure a smooth connection between your Samsung TV and router, it’s important to check that the security protocol used by your router (such as WPA2 or WPA3) is compatible with your TV.

If they are not aligned, your TV may have difficulty establishing a connection. Double-check both the router’s security settings and the TV’s wireless capabilities to make sure they are compatible.

MAC Address Filtering

MAC address filtering is a security feature that allows or denies network access based on the MAC addresses of devices.

If your router is configured to only allow specific MAC addresses to connect, your Samsung TV might be blocked if its MAC address isn’t included in the allowed list.

Verify the router’s MAC filtering settings and add the TV’s MAC address if necessary.

Fixing Samsung TV WiFi Connection Issues

The first step is to check the network status. This means checking your internet connection setting to see why it’s happening.

You should see how the connections are on the Network Status screen – blue dot means there is a connection, and red X means no connection.

The connection issues can usually be resolved by restarting the modem or router. Also, check the cable connections to ensure they’re firmly attached to the router.

It would also help to restart the TV to refresh the system.

Luckily, these issues are fixable. In most cases, you don’t require a pro tech to solve it for you. You can do the troubleshooting all by yourself!

Here are some troubleshooting methods that can help solve the issue for you:

  • Update Samsung TV software.
  • Reset your Samsung TV.
  • Check internet speed.
  • Inspect the wires and make sure they’re firmly attached to the router. Replace the damaged cord.
  • Look into the DNS settings. You might need an expert tech on this one. Just this one!

How do I reset my WiFi on my Samsung TV?

Here’s how to reset WiFi on your Samsung TV:

  1. Turn on the TV.
  2. Press the Home button to go to Settings.
  3. Go to Settings > General > Network.
  4. Select Reset Network and choose Yes.
  5. Restart your Samsung TV.


What happens if you reset network settings on Samsung TV?

Resetting the network setting on Samsung TV erases the SSID and WiFi password on the device.

In other words, you’ll be disconnected from the network and will be asked to input the WiFi password when you log in to the device.

This trick will usually help refresh the system in your Samsung TV and resolve the connectivity issues.

What is the reason WiFi keeps disconnecting?

The common cause of random WiFi disconnection on your Samsung TV can be poor internet connection or the TV being too far from the router.

In addition, it could also be due to some interference because of things and objects that obstruct the connection between the device and the WiFi.

You can upgrade to faster internet and reset your device or the router to solve the WiFi connectivity issues.


  • In case you happen to encounter connectivity problems with your Samsung TV, fret not as there are various means to address the issue.
  • Furthermore, you may even opt to troubleshoot it yourself instead of seeking external assistance.
  • If you are experiencing an issue with connecting your Samsung TV to WiFi, there are a few troubleshooting steps you can take.
  • Firstly, try resetting your WiFi network. You can also restart your device and ensure that your internet speed is fast.
  • If none of these solutions work, the final option would be to reach out to support for further assistance.

For other troubleshooting tips, check out this article.

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