Resolving Samsung TV’s Black Screen of Death: Easy Fixes!

It refers to a black screen that greets you every time you turn on your Samsung TV. Though you can still see the lights on the front of your TV, the screen stays blank and completely unresponsive.

In this blog, I will tackle the issue you’re facing with your Samsung TV, so stay tuned and read further.

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What is the Samsung TV Black Screen of Death?

The Samsung TV Black Screen of Death is a well-known issue that plagues the television models of the brand.

What to Do?	Why?
Apply Soft Rest to your Samsung TV	The simplest way to solve your Samsung TV’s black screen issue is to do a soft reset.
Check the Cable Connections	If any of the cable connection is faulty, then it will create problems like the black screen of death.
Configure the TV Input Settings Correctly	If your TV’s source contains any defective set up, then it creates an incorrect source problem.
Use Voltage Management Devices	Most of these TVs can’t adjust to the ups and downs of the voltage of electricity. The unstable voltage causes various malfunctions to these modern age TVs like- frozen screens, black screens of death, etc.
Turn off Sleep Timer	Though “Sleep Timer” is a handy feature but it may cause some trouble for you as well. It’s one of the possible reasons for the Samsung TV’s black screen death.
Turn off Power Saver Mode	If the power saver’s mood is on, it might create the same problem, the black screen of death.
Update TV Firmware	An outdated Firmware can also be a reason for the black screen of death to your tv.
Factory Reset your Smart TV	By factory reset, you’re asking your TV to move to its default setup.
Replace streaming device	Your previous streaming device was faulty or broken.
Replace the T-CON Board	The T-CON Board of your TV might be broken.
Switch the HDMI Input	A loose or faulty HDMI connection may result in a black screen of death for your TV.
Change the Batteries in Your Remote	There are several cases where changing batteries did the trick to bring back the picture!
Seek Professional Services	It’s easier for an experienced person to solve complex issues.
Contact Samsung Support	Samsung support will provide you with the best solution to your TV’s problems since they are the manufacturer of the product.

An Overview

1. Apply Soft Rest to your Samsung TV

The simplest way to solve your Samsung TV’s black screen issue is to do a soft reset. Just follow this technique:

Unplug your TV from the power socket.
Keep it unplugged for 1 minute. In the meantime, press and hold the power button of the TV for half a minute.
Plug back into the power socket.

Now, your problem should be solved.

Well, if your TV is still black, don’t worry. There are a bunch of other techniques to solve this issue. Let’s have a look!

2. Check the Cable Connections

You should check all the cable connections of your TV. If any of the connections are faulty, then it will create problems like the black screen of death.

3. Configure the TV Input Settings Correctly

If your TV source contains any defective setup, then it creates an incorrect source problem. To resolve the problem, the following steps can help you.

Step 1: Get your TV remote and press “External Power Source“.

Step 2: Click on the “Input Settings” menu and make sure that all the inputs of your TV are enabled.

Step 3: Return to the “Input Settings” menu.

Step 4: Make sure that all input source settings are okay.

Now, your TV should work properly.

4. Switch the HDMI Input

A loose or faulty HDMI connection may also result in a black screen of death for your TV. Check on the backside of your TV to be confirmed that your HDMI connection is okay and you are using the right input channel.

If it isn’t, then try to connect a different HDMI port since most Samsung smart TVs offer more than one port nowadays.

If the screen is still black, then you have no other option but to change your older HDMI cable!

5. Use Voltage Management Devices

Modern-age smart TVs indeed provide a lot of amazing functionality. But unfortunately, there are also some major downsides to these TVs.

Most of these TVs can’t adjust to the ups and downs of the voltage of electricity. The unstable voltage causes various malfunctions to these modern age TVs like- frozen screens, black screens of death, etc.

So, it’s better to use a stabilizer like Uninterrupted Power Supply or UPS that you usually use for your desktop. UPS will ensure that your TV is receiving a stable voltage.

6. Turn off Sleep Timer

Samsung has come up with a solution for this. If you are using Samsung smart TV, then you don’t have to worry about falling asleep while your TV is open. For this, it has a cool feature, “Sleep timer”.

Though it’s a handy feature it may cause some trouble for you as well. It’s one of the possible reasons for the Samsung TV’s black screen death.

So, you might have to disable this feature if you are facing the same problem.

To disable Samsung TV’s Sleep Timer feature, follow these steps:

Go to the menu
Then enter into “settings” and click “timer”.
Click “Sleep Timer.”
Toggle to “off” from “on”.
Switch off your TV.
Wait for 30 seconds.
Turn the TV on.

Now your problem should be resolved.

7. Turn off Power Saver Mode

Like “Sleep Timer”, “Power Saver Mode” is another cool feature of the Samsung smart TV. It will help you to reduce your power consumption level and minimize power wastage.

But again, it might create the same problem, the black screen of death. So, you may have to disable this option as well. Follow the procedure:

Go to menu
Then enter into “settings.”
Click “Power Saving mood.”
Toggle to “off” from “on”.
Switch off your tv
Wait for 30 seconds, and then turn it on.

8. Update TV Firmware

You might be wondering whether you can do it on your own on not. Well, it’s super easy to update your TV’s firmware, and you don’t have to be a tech freak for that! Let’s have a look at the process:

Click the menu button on the Samsung TV remote.
Find the Settings option, enter it and then go to Support.
Then choose Software Update.
Select Update now

After some time, the firmware installation will be completed, and your TV will automatically restart.

Updating your TV’s firmware will not only fix the black screen of death problem but also will help to update your TV’s features, strengthen its security, and to debug software programs.

9. Replace the T-CON Board

T-CON board replacement might not be the easiest task, but it’s not the toughest as well. In fact, it’s fairly easy and budget-friendly to replace the T-CON board on a TV.

Generally, the price range of this tool is $80-$100 approximately, and you’ll be able to find it easily on online shops like Amazon, Daraz, eBay, etc.

To replace the T-CON board on your Samsung TV, do these steps:

First, remove the rear panel of your Samsung TV.
Then, disconnect all the ribbon cables on the T-CON board.
Unscrew the screws so that you can pop out the older one.
Bring a new T-CON board and assemble it in the same location.

Now, turn on your TV to check if the picture is back or not!

10. Factory Reset your Smart TV

Factory Resetting your Smart TV can be another solution to the black screen of death problem. By factory reset, you are asking your TV to move to its default setup.

One thing you should keep in mind is that, while removing bugs or viruses or system glitches, a factory reset will also remove your custom settings, which you have built so far, and it will also delete existing data.

So, I think you should apply this technique as a last resort.

This is how you should factory reset your Samsung TV:

Find the settings option on your TV.
Choose “General”.
Press “Reset”.
Now you have to enter your PIN.
Press “Reset”.
Finally, press “OK” and your action is confirmed.

11. Replace Streaming Device

If the techniques that we have discussed so far don’t work, then it’s time to check the streaming device connected to your TV.

Simply bring another streaming device and connect it with your TV to check whether it’s working or not. If it works, that means your previous streaming device was faulty or broken.

12. Change the Batteries in Your Remote

Sounds silly, right?

There are several cases where changing batteries did the trick to bring back the picture!

So, I will recommend you replace your batteries with newer ones.

13. Seek Professional Services

If you have tried all the troubleshooting methods that I have talked about and yet have not gotten any result, then you should ask for professional service.

There might be some major problems with your tv like:

Broken backlight
Issues with the motherboard.
Broken backlight strips

For an inexperienced person, solving such problems can be a big hassle. You may damage the other parts while doing this.

So, you should call a technician to solve such problems.

14. Contact Samsung Support

Samsung support will provide you with the best solution to your TV’s problems since they are the manufacturer of the product.

Based on the service they need to provide, they will charge you an amount if your TV’s warranty is out of date or if the work is not covered by the warranty. Otherwise, you will get a free service.

FAQs

I’m getting an “Unsupported Mode” message on my Samsung TV. How do I get rid of it?

If you see an “Unsupported Mode” message on your TV, it means that the device you’re using to play content is sending a resolution or refresh rate that your TV cannot support. To fix this, you should adjust the settings on the device to match the capabilities of your TV.

My Samsung TV has a black screen, but audio is playing. How do I troubleshoot this?

If your screen is black but there’s audio, it could indicate a problem with the backlight or display panel. To check for faint images, shine a flashlight on the screen. If you can see them, then the backlight may be the culprit. Otherwise, it’s best to seek the help of a professional for repair.

Is it a good idea to invest in a Samsung TV?

Samsung is still one of the top brands in the world and has dominated the technology market for a long time.

Despite some issues, such as the black screen of death, Samsung is a popular and reliable brand that has continued to innovate every year. Samsung TVs also have a lifespan of 4 to 7 years on average, so their products offer bang for your buck.

Conclusion

Samsung TVs’ black screen of death is a common issue. So, you shouldn’t panic if you’re facing the same problem. There are several ways to troubleshoot such a problem:

Check the cable connections.
Check whether the TV’s input settings are correctly configured.
Use Voltage Management Devices.
Factory Reset your Smart TV.
Replace streaming device.
Replace the T-CON board of your TV.
Switch the HDMI Input.
Change the Batteries in Your Remote.
Seek out professional services.
Contact Samsung Support.

Hopefully, you’ll be able to fix your Samsung TVs’ black screen of death by using any of these methods.