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Ring Doorbell Flashing White Light (How to Troubleshoot?)

Ring Doorbell Flashing White Light (How to Troubleshoot?)

Ring Doorbell white light flashing generally occurs when there’s an issue with the battery or internet connection.

Smart Home devices are getting more popular day by day, and more people are starting to use the devices to get a convenient daily life. Ring Smart Doorbell is a new addition to smart home automation.

It helps to keep your house safe from potential theft when you’re outside. It also allows you to communicate with a visitor even if you’re far away from your home.

On the other side of the coin, Ring Doorbells are also subject to certain technical issues. Ring Doorbell Flashing white is one of them that users face quite frequently. However, it’s a simple problem and easy to troubleshoot.

What to do?Description
Check whether the issue is with the network.One of the main reasons for the flashing white issue is a poor internet connection.
Reset the router.Resetting the router will solve the IP-related conflicts that may prevent other devices from connecting.
Resetting the Ring device.Resetting your Ring device helps your device to get things back to normal.
Replace the old Ring Doorbell transformer.If your Ring Doorbell battery is running low, it won’t be to provide a sufficient power supply for the device to function properly.
Contact Ring Customer Care.Contacting Ring customer care can be a good option because they’re the manufacturer of the device, and they know how to solve their device’s issues properly.
An overview of the article.

What does Flashing White Light mean on Ring Doorbell?

The white circle on the front of your Ring Doorbell is a charging meter. When the device is working properly, you should see a solid white light on the circle.

But when the circle is flashing white, it indicates that something is wrong with your device. Either your device’s batteries are low, or the internet connection is lost.

These are the only two reasons that cause a white flash on your Ring Doorbell. You have to find out which one of these problems is creating the issue with your device. After that, it’ll be easier to solve the issue.

Let’s jump into the troubleshooting techniques!

1. Check whether the issue is with the network.

internet connection
Internet connection

Check whether your internet connection is stable or not. Your Ring app will show that the Doorbell is offline even if it isn’t.

If you’re not certain that your device is offline due to insufficient internet, try to connect an online application or try to surf any browser.

If the issue is with your internet connection, you shouldn’t be able to connect with any online application or use a browser. It will confirm that you have an unstable internet connection.

But if you can connect to other internet applications or browsers, that means the issue isn’t with the internet connection. Instead, the problem might be with the battery of your device.

2. Reset the router.

WiFi Router
WiFi Router

If you’re certain that the problem is with the network connection, resetting the router can be a handy technique to troubleshoot the flashing white issue of your Ring Doorbell.

Rebooting the router helps to solve a lot of network problems. It’ll solve the IP-related conflicts that may prevent other devices from connecting.

Resetting the router is very simple. Just follow these steps:

  • Find out the Power button. Usually, it’s on the backside of your router.
  • Just press the Power button once. No need to hold it.
  • Wait for about 3 minutes.
  • Press the Power button to start the router and wait until all the services are online.

Now, check whether the Doorbell is still offline and the flashing white circle is still there. If it doesn’t, that means your device’s problem is resolved.

3. Reset the Ring device.

Sometimes, the problem might not be with the internet connection or the battery. Like other devices, such as smartphones, PCs, or tablets, the Ring smart Doorbell might be frozen and stop working.

If the Ring device stops working, and you’re certain that the issue isn’t with the internet connection or voltage, then you should perform a reset to get things back to normal.

The manufacturer of Ring Doorbell has attached a reset button so that you can perform a reset to the device. The resetting method differs based on the model of Ring Doorbell you’re using.

For Ring Doorbell or Ring Doorbell 2, you have to find out the orange setup button first. Press and hold the setup or reset button for about 20 seconds. After that, your device should restart.

If you’re going to perform a reset on a Ring Doorbell Pro, find out the reset button. Press and hold it for about 15 seconds. Wait another 20-30 seconds to let things back to normal.

If you see that the device is going into setup mode, then you should turn off the device and let it rest for 20-30 minutes. After that, you may start to perform the reset process again.

how to reboot Ring Doorbell

4. Replace the old Ring doorbell transformer.

You need to assure a 16VAC power supply to the Ring device. Otherwise, it’s not going to function at all. If the transformer of your Ring Doorbell doesn’t get the required 16 Volt AC power supply, then your Ring device will start to flash white.

Based on the usage, the battery of Ring Doorbell battery gets around 6-12 months of life capacity. After that, the charging capacity starts to reduce. As a result, the battery becomes unable to supply enough power to the device.

In this case, you need to replace the older transformer of your Ring Doorbell with a newer one. Make sure the new transformer is compatible with your Ring device, which requires a minimum of 16 volts AC and at least 30 volt-amps.

Before installing the new transformer, you should turn off the power supply of your Ring doorbell to avoid any sort of electric shock.

To replace the old transformer with a new one:

  • Find out the existing Ring Doorbell transformer.
  • Detach the three wires that link the transformer to the power supply. Also, unscrew the two wires from the terminals and remove the old transformer.
  • Replace the old Doorbell transformer with the new one and reconnect the wires.

Now press the power button to start the Ring Doorbell and check whether the problem is resolved or not.

5. Contact Ring customer care.

Ring support
Ring Support Center

The techniques I’ve discussed above should resolve the Flashing white issues because there are hardly any occasions when the reason behind the flashing white problem is other than with the batteries or internet connection.

However, electronic devices, particularly modern-day smart devices, are complex. So, unusual problems might occur that we may not predict.

If none of the troubleshooting techniques solve your Ring Doorbell flashing white problem, then I’ll highly recommend you to contact Ring support or go to Ring customer care.

Contacting Ring support or customer care is always a safe option. Since they’re the manufacturer of the device, it’s easier for them to understand what types of problems the device may face.

If you contact Ring support, they might ask you to perform a series of troubleshooting methods. Ring support provides a decent service to its customers and has a good reputation. So, if you face any kind of problem with your Ring device, don’t hesitate to contact their team.  

Frequently Asked Questions (FAQs)

What is the battery life of Ring 2?

Answer: Ring claims that the battery may last 6-12 months. However, this is dependent on how frequently your Ring Device is used. The Ring App will also notify you if the battery is low.

Why is my doorbell ringing by itself? 

Answer: The most frequent issue we’ve faced up to now has been a sticky button.

Should I charge my Ring doorbell before installation?

Answer: Yes, you shouldn’t set it up before it gets fully charged.

Is there a monthly fee for Ring doorbell?

Amazon Ring has several subscription plans available.

The Ring Protect Basic plan costs around $4 per month. However, there is also Ring Protect Plus, which costs around $10 per month, and Ring Protect Pro, which is $20. Still, you can always forego a subscription plan and continue using your Amazon Ring and viewing the live feed on your phone.

What are the downsides of a Ring doorbell?

The potential downsides of a Ring doorbell are privacy and data concerns.

Since Amazon Ring is connected to the Internet, it may be vulnerable to hackers. Your data can also be susceptible to being accessed by third parties. This was a legitimate issue raised against Amazon Ring in the wake of the revelation that the police could access Ring camera footage.

Conclusion

  • If you’re a new user of Ring Doorbell and experiencing the Flashing white problem for the first time, don’t worry. Try to troubleshoot the problem.
  • Remember that the primary reason for flashing white is either a low battery or a poor internet connection, or it can be both. In most cases, if you can solve these problems, your Ring Doorbell will return to its normal condition.
  • These are the techniques you can apply to solve the Flashing white issue: Check whether the issue is with the network. Reset the router, reset the Ring device, or replace the old Ring doorbell transformer. But if the problem still persists, then your last resort is to contact Ring customer care.

Other Articles

How to Change Wifi on Ring Doorbell (Here’s What You Need to Do!)

Is Ring Doorbell Always Recording?

How to Save Ring Doorbell Video Without Subscription? (Answered)

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