Rest easy, there are various troubleshooting methods you can employ to restore functionality to your Hulu app.
In this article, we’ll examine frequent causes for your Hulu app not working on Smart TVs and offer solutions to quickly return you to watching your favorite programs!
| What to do | Brief information |
| Ensure Hulu is compatible with your smart TV | Enjoy Hulu on the big screen with compatible devices such as Samsung smart TV, Vizio SmartCast TV, Apple TV and Android TV (at least 4th generation), LG TV, Xfinity Flex Streaming TV Box, along with PlayStation 4 and 5, and Nintendo Switch (4 & 5). |
| Restart or reinstall the Hulu application | Activate your Smart TV and press the menu/home button using the remote. Navigate to the apps menu and select Hulu. Remove the Hulu app and go to the Smart TV app store. Search for Hulu, select ‘install’, and upon installation, enter your Hulu credentials. |
| Restart or reinstall the Hulu application | If your Smart TV fails to automatically update the Hulu app, it might continue operating an outdated version that causes streaming issues. To ensure you have the latest version of the Hulu app, uninstall it and reinstall it on your Smart TV. |
| Get the latest Hulu Smart TV app | Identifying the problem is essential before devising a fix. When errors occur, Hulu typically provides an error code which helps in diagnosing the issue. Below are some of the typical Hulu Smart TV error messages you might encounter |
| Check Your Internet Connection | Streaming on-demand content on Hulu needs a minimum of 3 Mbps, and 4K streaming requires at least 16 Mbps. If your internet connection speed is insufficient for Hulu streams, contact your internet service provider to upgrade your plan or consider acquiring a faster internet plan. |
| Analyze the Hulu error message | Sometimes streamers face issues accessing Hulu due to service disruptions. If all attempts fail and Hulu is still not functioning, there’s likely a Hulu outage. Confirm this by talking to Hulu customer support or checking the most current updates on their social media platforms regarding the service outage. |
Why Doesn’t Hulu Work on Smart TVs?
There are several reasons why the Hulu app may not work on your Smart TV. Some of the most common reasons include:
- Network Connection Issues: If your Smart TV’s internet connection is weak or unstable, it can cause the Hulu app to malfunction. This can result in buffering issues or error messages when trying to play content.
- Outdated App Version: If your Hulu app is not up to date, it may not work properly. This can cause issues such as freezing, crashing, or not being able to access certain features.
- Device Compatibility: Not all Smart TVs are compatible with the Hulu app. If your TV is an older model, it may not have the necessary hardware or software to support the app.
- Corrupted App Data: If the Hulu app data on your Smart TV becomes corrupted, it can cause the app to malfunction. This can result in issues such as freezing, crashing, or not being able to play content.
- Server Issues: Sometimes, the Hulu app may experience server issues that can cause it to malfunction on your Smart TV. This can result in issues such as buffering, error messages, or inability to access content.
How to Fix Hulu’s ‘Not Working’ Issue on Smart TV?
Over time, the Hulu app on your Smart TV may accumulate unwanted transient data and files that can slow down the app or cause it to malfunction. To remove these unwanted files, you can try the following steps:
- Clear App Cache: Clearing the Hulu app cache can help remove any temporary files that may be causing issues. To do this, go to the “Apps” section of your Smart TV settings, find the Hulu app, and select “Clear Cache”.
- Uninstall and Reinstall the App: If clearing the cache doesn’t work, you can try uninstalling and reinstalling the Hulu app. This can help remove any corrupted files and restore the app to its default settings. To do this, go to the “Apps” section of your Smart TV settings, find the Hulu app, and select “Uninstall”. Then, reinstall the app from the app store.
- Restart Your Smart TV: Sometimes, simply restarting your Smart TV can help remove unwanted transient data and files. To do this, turn off your TV and unplug it from the power source for 30 seconds. Then, plug it back in and turn it on.
- Contact Hulu Support: If you’ve tried the above steps and are still experiencing issues with the Hulu app on your Smart TV, you can contact Hulu support for further assistance. They may be able to provide additional troubleshooting steps or escalate the issue if necessary.
Confirm Hulu compatibility with your smart TV
If you can’t find the Hulu app on your Smart TV or can’t Chromecast Hulu, your Smart TV is likely incompatible with Hulu. Hulu on the big screen is compatible with the following Smart TVs and gadgets.
Samsung smart television Vizio SmartCasts TV, Apple TV, and Android TV (minimum 4th generation)LG TV Xfinity Flex Streaming TV Box PlayStation 4 and 5 for Nintendo Switch (4 & 5)
Restart or reinstall the Hulu application.
If you’re experiencing issues with the Hulu app on your Smart TV, restarting or reinstalling the app can often help resolve the issue. Here’s how to do it:
- Restart the Hulu App: Sometimes, simply restarting the Hulu app can help resolve any issues. To do this, exit the app and then relaunch it. You can do this by pressing the home button on your Smart TV remote, navigating to the Hulu app, and pressing the “enter” button to launch the app.
- Restart Your Smart TV: If restarting the app doesn’t work, try restarting your Smart TV. To do this, turn off your TV and unplug it from the power source for 30 seconds. Then, plug it back in and turn it on. Once your TV has restarted, launch the Hulu app and see if the issue has been resolved.
- Uninstall and Reinstall the Hulu App: If the above steps don’t work, try uninstalling and reinstalling the Hulu app. To do this, go to the “Apps” section of your Smart TV settings, find the Hulu app, and select “Uninstall”. Once the app has been uninstalled, reinstall it from the app store. Launch the app and see if the issue has been resolved.
By restarting or reinstalling the Hulu app on your Smart TV, you can often resolve issues such as freezing, buffering, or error messages. If none of these steps work, you can contact Hulu support for further assistance.
Get the newest Hulu Smart TV app
On mobile devices, the Hulu app updates instantly with the most recent version. While many rival Smart TVs lack auto-update features, the majority of Samsung Smart TVs do.
If your Smart TV doesn’t update the Hulu app automatically, it will continue to use an older version, which might cause problems with Hulu streaming on Smart TV. To download the most current edition of the Hulu app and start using it on your Smart TV, just uninstall it and reinstall it.
Clear Cache and Data (if applicable)
Clearing the cache and data of the Hulu app on your smart TV can help resolve issues related to app data corruption, but the process may vary depending on the make and model of your TV. Here are more detailed steps on how to do this:
Step 1: Open TV Settings:
Use your TV remote to navigate to the home screen or main menu of your smart TV.
Look for a “Settings” or “System” option. It might also be called “Apps,” “Application Manager,” or something similar, depending on your TV’s interface.
Step 2: Navigate to Apps or Application Manager:
Inside the Settings or System menu, you’ll need to find an option related to managing applications or apps. This may be labeled as “Apps,” “Application Manager,” or something similar.
Step 3: Find the Hulu App:
Within the list of installed apps, scroll or navigate to find the Hulu app.
Step 4: Clear Cache:
Once you’ve located the Hulu app, select it to open its settings.
Look for an option that allows you to clear the app’s cache. This option might be under “Storage,” “Data,” or something similar. Select it, and confirm that you want to clear the cache.
Step 5: Clear Data (if needed):
In some cases, clearing the app’s data may be necessary, but be cautious, as this will reset the app to its default settings, including login information. If the cache clear doesn’t solve the issue, you can go back to the Hulu app’s settings and select “Clear Data” or “Clear Storage.”
Step 6: Reboot Your TV:
After clearing the cache and data, it’s a good practice to reboot your TV. Turn it off and unplug it from the power source for a minute, then plug it back in and turn it on.
Step 7: Launch Hulu:
After the TV restarts, launch the Hulu app and see if the issue is resolved.
Remember that the specific steps may vary depending on the brand and model of your smart TV.
If you can’t find these options in your TV’s settings, consult the user manual for your TV or visit the manufacturer’s website for more detailed instructions on how to clear cache and data for apps.
Check the Hulu error message
Here are some common Hulu error codes and what they typically mean. Understanding these error codes can help users troubleshoot issues with the Hulu app on their smart TVs and get back to streaming their favorite content.
- Hulu Error Codes 3 and 5: These errors usually indicate that there’s an issue with your internet connection. It may be too slow, or the signal may be interrupted.
- Hulu Error Code 14: This error message usually occurs when there’s a problem with your Hulu app or device. It may also indicate that the app isn’t compatible with your device.
- Hulu Error Code 16: This error code usually indicates that there’s an issue with the content you’re trying to watch. It may not be available in your area, or there may be a licensing issue preventing you from accessing it.
- Hulu Error Code 32: This error code usually indicates that there’s an issue with the server that’s hosting the content you’re trying to watch. It may also indicate that there’s a problem with your internet connection.
- Hulu Error Code 39: This error code usually indicates that there’s a problem with the playback device. It may be too old or not compatible with the Hulu app.
- Hulu Error Code 50: This error code usually indicates that there’s an issue with the content you’re trying to watch. It may be unavailable, or there may be a licensing issue preventing you from accessing it.
If you encounter any of these error codes while using the Hulu app on your Smart TV, try the troubleshooting steps mentioned earlier. If the issue persists, contact Hulu support for further assistance. They may be able to provide additional troubleshooting steps or escalate the issue if necessary.
Other Frequently Asked Questions
How many people can watch Hulu at once?
By default, two users with the same account and two separate devices can watch Hulu simultaneously. You can pay an additional price if you have Hulu Plus Live TV in order to allow an unlimited number of viewers at once
Can you watch your Hulu at someone else’s house?
On a mobile device, you may access Hulu outside of your home network. However, you might not be able to watch all of your local channels without switching locations, and Hulu Live TV might not be available if you don’t check in on your mobile device at home at least once a month.
What does a Hulu subscription give you?
A $6.99/month* value, get complete access to the Hulu streaming library. Watch whole seasons of premium programs, time-tested classics, Hulu Original series, blockbuster films, current episodes, children’s programming, and a ton more. On 10/10/2022, the cost of Hulu’s ad-supported plan will rise to $7.99/month.
How do I reset Hulu on my smart TV?
The Hulu app can be reset on your smart TV. You need first to deactivate your device. Now, remove the device from your account page.
After waiting for some time, you need to launch the Hulu app again. You can use the devices that appear on your screen. You can install or install them, and this will help to solve your issue. Navigate to the Smart TV app store.
Why did Hulu stop working on my Samsung Smart TV?
If your Samsung TV does not support Hulu, then you have to power cycle your TV, which means on and off it after several intervals.
Repeat this procedure for 30-60 seconds. Navigate to the Smart TV’s settings menu. Choose Hulu from the list of apps. In the Hulu app, go to storage and pick the ‘clear cache option. Return to Home, choose the Hulu app, and double-check that it is active.
Conclusion
When you follow the right steps, troubleshooting issues with the Hulu app on your smart TV can be a pretty simple process.
You can generally repair common issues by checking for service interruptions, keeping your app and TV firmware updated, testing your internet connection, and investigating options such as cleaning cache and data.
However, remember that the particular steps may differ depending on the make and model of your TV. If all else fails, contact Hulu’s customer service or the support team for your TV maker for further assistance.
Most Hulu app issues on smart TVs may be resolved with patience and determination, allowing you to enjoy your favorite programming without interruptions.
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