Skip to Content

How to Reconnect Your Ring Doorbell to WiFi (Explained)

How to Reconnect Your Ring Doorbell to WiFi (Explained)

Ring doorbells have revolutionized the home security industry by offering convenient and effective ways to monitor your home. However, if your Ring doorbell loses its connection to WiFi, it can be frustrating to get it back up and running again. But no worries, we’ve got you covered with a step-by-step guide on how to reconnect your Ring doorbell to WiFi!

This smart doorbell comes with its smart app, through which the user can easily personalize the notification settings, attend video calls with the visitor, and perform other tasks as long as a Wi-Fi connection is established.

To connect your Ring doorbell, launch the Ring app and navigate to the top three lines on the left.

There will be a “devices” option there. Select the doorbell by clicking on it.

Now, Device health will show up at the bottom of the stream. If you tap that, you’ll see options to either change your wifi network or reconnect to it.

Why Won’t My Ring Doorbell Establish a WiFi Connection?The most frequent cause of the Ring’s inability to connect to Wi-Fi is a network issue. Recheck the status of the router network. The Ring device might not be able to connect if you just updated your Wi-Fi password. The router should be restarted to solve these problems. When a Ring device’s battery runs out, it begins to malfunction.
How Do I Reconnect My Ring to WI-FI?Verify Your Network Connections, Change Your Password, Restart the Router, Make Sure the Device Is Getting Power (Battery Operated), Examine the Device’s Power Supply (Hardwired), Verify Compatibility, Modify the Network Password
The Ring Doorbell Is Still Not Connecting to Wi-FiIf all the above-mentioned steps fail to solve your problem you might need to seek professional help as what you might be facing could be a hardware issue.
An overview

Why Won’t My Ring Doorbell Establish a WiFi Connection?

In today’s world, a stable internet connection is a must-have, especially if you own a Ring doorbell. It allows you to monitor who’s at your doorstep, even if you’re not at home.

However, like any other smart device, Ring doorbells may face technical issues with connecting to your Wi-Fi network, leading to frustration and inconvenience.

But worry not! In this guide, we’ll show you how to reconnect your Ring doorbell to Wi-Fi so you can continue to enjoy its benefits.

ring device on a brick wall
Ring device

Incorrect Login Credentials

Double-check your credentials to ensure that you have entered the correct information. Incorrect credentials can restrict your doorbell from accessing certain features.

Poor Wi-Fi Connection

The Ring will not function if your Wi-Fi signal is not strong enough to provide service. if your router is placed in an inconvenient spot it can hinder your wifi connection.

For example, the router could be hidden behind a cabinet or sofa, or it could be placed in a crowded corner of your home.

In that case, you should place the doorbell within range of the router for better service.

The range of older router models frequently varies. As a result, if you have an older model, you can purchase a new router.

The Device’s Low Battery

If your Ring doorbell has a low battery level, it may have difficulty connecting to your Wi-Fi network. Therefore, it’s important to make sure that both devices have sufficient battery levels before attempting to reconnect your Ring doorbell to Wi-Fi.

Power Outage

The Wi-Fi will not work if there is a power outage or loss of power.

This will cause the doorbell to stop working and the network to go down for a while.

You may have to try a different approach if the connection is active and there’s no problem with the battery.

How Do I Reconnect My Ring to WI-FI?

Reconnecting your Ring to your router is the best way to establish a constant Wi-Fi connection.

In most cases, a network issue prevents the Ring from connecting to Wi-Fi.

You can use the following steps to reconnect your device:

finger pressing ring doorbell
Ring doorbell

Step 1: Verify Your Network Connections

Ring doorbell functionality can be affected by a bad network connection. In this case, rechecking the status of the router network is the best course of action.

First, turn off the doorbell. The next step is to link your mobile device to your home Wi-Fi network. If the phone can join the network without any problems, the system is functioning normally. The ring doorbell can then be reconnected.

Step 2: Change Your Password

If you recently changed your Wi-Fi password, the Ring device may no longer connect to it. So, you’ll have to reconnect the device even if it was just connected. There will be a need to manually re-establish the connection to the router.

After changing the password, launch the Ring doorbell app and reconnect the device by inputting the new password.

Step 3: Restart the Router

There are times when a router will lag and have trouble establishing a connection. It will take longer for your Ring to connect in such circumstances.

The router should be restarted to solve this problem. Just wait five minutes after turning off your router. After that, you can activate it. It will begin to function normally after a reboot.

Step 4: Make Sure the Device Is Getting Power (Battery Operated)

When the battery on a Ring device gets low, it often stops working properly. It happens more often when a battery is used to power the doorbell.

If the battery is low or the device is unable to charge itself, it will not connect to Wi-Fi.

In such cases, the best way to determine the cause is to check the battery status of the Ring doorbell.

To check the battery’s health, follow these steps:

First, launch the Ring smart app on your smartphone.

Then, in the top left corner of your screen, click on the three lines. Navigate to the “Devices” option from here.

Choose “Devices” and then the Ring doorbell.

Following that, click the “Device Health” button on the screen.

You must now check the “Power Status.” It shows the percentage of battery charge.

If the battery is not performing optimally, it is best to recharge the device. You can reconnect the battery to your router once it has been fully charged.

Step 5: Examine the Device’s Power Supply (Hardwired)

If your Ring doorbell is hardwired and gets power directly from the wall, you should double-check its power supply.

The device will not connect to the router if it does not receive continuous power.

If you have a hardwired doorbell, you can follow these steps:

First, launch the Ring smart app on your smartphone.

Then, in the top left corner of your screen, click on the three lines.

Choose “Devices” and then the Ring doorbell.

Following that, click the “Device Health” button on the screen.

Now, check the “Power Status.” It displays the status of the power supply.

Ring camera mounted on a wall
Ring Camera

Step 6: Verify Compatibility

Ring devices typically use a 2.4 GHz Wi-Fi connection. These devices can’t connect to a 5 GHz WI-Fi network because they don’t have the complex hardware to do so.

If you just switched to a Wi-Fi router with a 5GHz connection length, this could be your problem.

The best method is to use a Wi-Fi router with a 2.5 GHz network. You can also use a router that is capable of providing both 2.5 GHz and 5 GHz networks.

Step 7: Modify the Network Password

If your doorbell abruptly disconnects from the WI-Fi network, you may need to take additional steps. Changing the Wi-Fi password is the best solution. After changing the password, reconnect your Ring device manually.

You can change the router password using your laptop or PC by following these steps:

To begin, type CMD into the “START” menu’s search bar.

Then, right-click and select “Run As Administrator.” A dialogue box will appear.

In the dialogue box, type “/ipconfig.” You must copy “IPV4” from here.

You must now paste the code you copied from the browser.

After that, use your login credentials to access the WI-Fi admin panel.

Here you can change the password for your wireless network. When changing the password, use a combination of upper and lowercase letters, numbers, and special characters.

What If The Ring Doorbell Is Still Not Connecting to Wi-Fi?

Ring quick fix guide

Seeking professional assistance is the best option when all other troubleshooting solutions fail to reconnect your Ring doorbell to WiFi.

There could be complex issues with the device’s software, hardware, or power supply that require a trained technician to fix.

You can reach out to Ring’s customer service for expert assistance and request a proper inspection and installation of your doorbell. They can also guide you through any necessary steps and provide further support to ensure your Ring doorbell is working smoothly.

Frequently Asked Question

What do I have to do to switch my Wi-Fi to the Lower frequency of 2.4 GHz?

Routers with dual-band capabilities can use either the 2.4 GHz or 5 GHz networks. In most cases, your Wi-Fi-enabled device will automatically select the 5 GHz band. Therefore, the 2.4GHz band must be enabled manually by:

  • Putting your router’s IP address into your web browser.
  • Enter your login credentials.
  • Access the “Advanced” menu and switch on the “2.4GHz” option.

Does it matter if all Ring devices are on the same network or not?

Not necessarily. Your Ring gadgets can all be linked to the same network, or they can all be connected to their own. Provided you have a strong Wi-Fi signal, you can connect your gadgets to several different networks at once. If possible, it is best to have all of your electronic gadgets linked to the same network.

To reset my Ring Doorbell, what do I need to do?

Ring Doorbells can be reset by pressing and holding the orange button on the back of the device for 20 seconds. The Ring Doorbell’s blue light will flash several times after this, indicating a reset. The device will start working again after a few minutes.

Conclusion

  • In most cases, a network issue prevents the Ring from connecting to Wi-Fi.
  • recheck the router network’s status.
  • If you recently changed your Wi-Fi password, the Ring device may no longer connect to it.
  • Rebooting the router is the best way to resolve these issues.
  • When the battery on a Ring device gets low, it starts to malfunction.
  • If your Ring doorbell gets power directly from the wall, you should double-check its power supply.
  • Ring devices use a 2.4 GHz Wi-Fi connection. They don’t work with a 5 GHz WI-Fi network.
  • If all the above-mentioned steps fail to solve your problem you might need to seek professional help as what you might be facing could be a hardware issue.

Other Articles