How to Fix the Hisense TV Automatic Off Issue: 7 Solutions

Some of the most popular TVs in the world are manufactured by the Chinese company Hisense.

No matter the type of viewer, it may entice all purchasers with its unique designs and high-end features at reasonable rates.

It may occasionally be required to troubleshoot TV problems, especially if the TV keeps turning off by itself. 

A Hisense TV will typically shut down on its own as a result of a timer setting or a defective power supply connection.

It will be required to investigate the settings and confirm that everything is linked properly and that no cables require replacement to resolve these problems. There can be other factors to take into account. 

1. Disable the energy-saving features	You should start by disabling any energy-saving options you might have enabled. Open the TV’s menu and navigate to the settings area to find the setting. Look for it by selecting “Power” or “Energy Saving” from the menu.
2. Turn off the auto-off feature.	The next thing you need to do is remove the auto-off function on your TV by selecting a different menu option. Usually, the “General” section is where you’ll find the option.
3. Disable the sleep timer setting.	Your Hisense TV can be configured with a sleep timer to turn off after a predetermined amount of time. To access the setting, open the TV’s menu and seek at the “Timer” menu item. In this case, you should select the sleep timer and set the time for your TV to turn off automatically.
4. Operating System Update	If you’re using a smart TV, you might want to upgrade your operating system. The easiest place to start is in the settings section of your TV’s HDMI-CVI screen.
5. Restart your Hisense television.	By removing the power cord, disconnecting all other electronics, and then reconnecting the device. After that, switch the TV off and back on again to check if the problem still exists.
6. Examine the Power Cables	If the power cords are installed incorrectly, your Hisense TV can start shutting off on its own. Make that the cords are properly connected to the power source and that both ends are firmly plugged in.
7. Check the HDMI cable	Check that your HDMI cables are in good condition, and that no other devices are plugged into your HDMI port. If you have a Hisense TV, it may be conceivable that your cables are not working properly. Your TV may automatically switch off when there’s no HDMI cable available to connect to it.

Continue reading to find out what you can do if your Hisense TV keeps going off on its own. 

Let’s start!

How can I prevent my Hisense TV from turning off? 

You can appreciate the superb quality of the video and audio features on a Hisense TV. You will experience improved performance and definition with the introduction of the HDMI 2.1 ports.

Problems that cause the TV to repeatedly turn off can impede this enjoyment. 

The power-saving mode is frequently to blame for this issue. Try the following procedures to prevent your Hisense TV from going off: 

• Choose Settings from the menu. 
• Select picture. 
• Look for the Energy Saving selection. 
• This option has several modes that can help you solve your issue. Each of them can be customized through experimentation to stop the TV from repeatedly turning off on its own. 

You shouldn’t experience any more issues of this nature once the new option has been saved. 

Why does my Hisense TV constantly turn off? 

The following are a variety of reasons your TV may continually go off:

1. Active Energy Conservation Mode 

The Hisense TV has an energy-saving design. This is a problem because the TV switches off while it’s playing content and then comes back on when it senses no signal is there.

When you connect items to the HDMI connector, your TV essentially loses power, frequently shutting off by itself. 

In some circumstances, the Energy Saving Mode may have been chosen in a menu setting without your knowledge if your Hisense TV keeps shutting off.

The mode can be concealed from view if the TV is left on for a prolonged period, but it’s often available during normal operation. 

2. Remove the HDMI cable 

Any gadget that is plugged into your TV could potentially cause the device to shut off. In this situation, reconnect the HDMI cable and retest the problem.

The majority of issues ought to be resolved by now. If the problem persists, consider turning off your TV and all connected devices before turning them back on. 

3. A damaged HDMI cable or socket 

If you discover that you are experiencing several problems, your TV’s HDMI port is probably broken.

With your fingertips, check to see if the HDMI socket is loose. If so, your cable might not be correctly plugged in. 

To see if the problem still exists, try disconnecting the cable and then turning on the TV once more. If it does, contact your TV’s support line for additional troubleshooting instructions. 

4. The Sleep Time Setting is active. 

Your TV may abruptly turn off on its own if the sleep time setting is enabled.

Try switching the settings to a different choice if this is the case.

Changing your sleep time setting will also likely result in a reduction in your electricity usage. 

5. A defective power supply 

Your TV’s power supply could be broken and you could have a problem with the voltage output. See whether replacing it with a fresh one will fix the issue.

Another possibility for this issue is that your TV needs to be rebooted after operating in suspended animation for an excessive amount of time. 

6. The TV Has Too Many Powers Fail/Extended Settings 

If your TV has too many power fail settings, it will attempt them all at once and shut off in the process.

Your TV may automatically switch off if you have too many power extension settings open on it because of the increased demand for electricity. 

7. Operating System that is out of date 

Your TV’s operating system can be out-of-date and incompatible with the device’s hardware.

You can manually upgrade your operating system by downloading it from the internet if this is the case.

However, you must exercise caution while making updates to your TV because they may impact its performance. 

How to Fix Hisense TV Automatically Turning Off in 7 Ways 

Consider using a power fail delay to prolong the time before your TV turns off if it keeps going off on its own and you don’t want to pay hundreds of dollars for an extended warranty.

If your Hisense TV is connected to a cable box, satellite receiver, or TiVo, this will be extremely simple for you.

Here are some actions that may be helpful if you’re executing it directly: 

1. Disable the energy-saving features 

Turning off any energy-saving settings you may have is the first thing you should do.

To access the setting, open the TV’s menu and go to the settings section. Look for it by choosing a menu under “Power” or “Energy Saving.” 

2. Turn off the auto-off feature. 

The next action you should take is to deactivate the auto-off feature by switching to a different menu option on your TV.

The “General” section is typically where you’ll locate the option. 

3. Disable the sleep timer setting. 

You can set up a sleep timer on your Hisense TV to switch it off after a certain period.

Open the menu on your TV and look for a menu option called “Timer” to access the setting.

You want to entirely disable the sleep timer in this situation, so choose it and specify the time for your TV to turn off automatically. 

4. Operating System Update 

Now might be a good time to upgrade your operating system if you haven’t already.

Select Settings > System Update > Update Device Firmware to access the settings section of your TV’s menu.

The update cannot be installed if you use a USB device or CD/DVD drive without an optical drive.

Ensure that nothing else is using the USB port on your TV for power. 

5. Restart your Hisense television. 

By removing your TV’s power cord, you can try to restart it.

Disconnect all other electronics from your TV. Reconnect the device and watch for it to turn back on.

After that, switch the TV off and back on again to check if the issue still exists. 

6. Examine the Power Cables 

Your Hisense TV may be turned off by itself if the power cords are improperly fitted.

Ensure that the cables are securely plugged into both ends and are connected to the power source appropriately. 

7. Check the HDMI cable 

It’s conceivable that your HDMI cables are broken if you have a Hisense TV.

Your TV may automatically switch off as a result of this.

A smart place to start is by making sure that no other devices are currently plugged into your HDMI port and that the HDMI cables you’re using are in good shape and firmly linked at both ends. 

How Can I Stop My Hisense TV from Turning Off While Watching Netflix? 

When you’re watching your favorite Netflix show, your TV shouldn’t go off.

However, this issue has been brought up by numerous Hisense TV consumers.

Fortunately, you can take action to resolve the situation and continue to enjoy the program.

Let’s examine a few of them. 

1. Log out of Netflix and restart it 

Restarting the Netflix app is the first thing you may do if your TV keeps going off while you’re viewing Netflix.

Your TV remote’s “Home” button may launch Netflix if you press it. Then, after opening the Netflix app by clicking on it, select “Restart.” By doing the following, you can log out of Netflix and restart it: 

Open the Netflix app, and select Log Out under Settings > Account > Logout. The problem will be resolved, but you will need to sign in again. You can restart the app without having to sign out again simply turning it off and then back on your TV. 

2. Install Netflix again 

If it doesn’t work, check to see if your TV has the Netflix app downloaded. If it isn’t, double-check that the app’s most recent version is installed.

Open the main menu on your TV, then select Settings > Apps > Scroll through Then, after opening the Netflix app by clicking on it, select “Restart.” 

By doing the following, you can log out of Netflix and restart it.

Open the Netflix app, and select Log Out under Settings > Account > Logout. The problem will be resolved, but you’ll need to sign in again.

You can restart the app without having to sign out again simply turning it off and then back on your TV. 

3. Restart your WiFi connection 

Your TV may be turned off by itself if your WiFi connection isn’t functioning properly.

Making sure it’s turned on is the first thing you need to do.

Open the main menu on your TV and select Settings > Network Settings to get started. 

4. Update the operating system on the TV 

It’s likely that your Hisense TV is out-of-date and consequently incompatible with the most recent Netflix release if it doesn’t support the most recent operating system.

Updates to the operating system are the most effective solution for this problem. Open the main menu on your TV, then select Settings > System Update > Update Device Firmware. To upgrade the OS, only adhere to the directions displayed on the screen.

Updated firmware or drivers may need to be installed if the Hisense TV’s operating system upgrade is not possible. Additionally, the software can be deleted and reinstalled. 

Frequently Asked Questions (FAQs)

How can I use the Hisense TV’s menu?

Answer: Use the on-screen menu selections or the “Menu” button on the remote control to access the menu on your Hisense TV. You may access several settings and functions via the menu, including picture and sound options, network settings, and more.

How do I update the software on my Hisense TV?

Answer: Go to the “Settings” menu and choose “Software Update” to update the software on your Hisense TV. To finish the update, adhere to the instructions displayed on the screen. To access the update, your TV might need to be connected to the internet.

How can I connect the WiFi to my Hisense Smart TV?

Answer: Using an Ethernet cable or the TV’s built-in WiFi will let you connect your Hisense TV wirelessly to the internet. Configure the connection, according to the on-screen instructions.

Conclusion:

• A Hisense TV will typically shut down on its own as a result of a timer setting or a defective power supply connection. The power-saving mode is frequently to blame for this issue. Each of them can be customized through experimentation to stop the TV from repeatedly turning off.

• Any gadget that is plugged into your TV could potentially cause the device to shut off. It’s probable that your TV’s HDMI port is broken.

• Your TV may automatically switch off if you have too many power extension settings open on it because of the increased demand for electricity. If your Hisense TV keeps turning off on its own, you may need to take a few simple steps to fix it. Consider using a power fail delay to prolong the time before your TV turns off. Now might be a good time to upgrade your operating system if you haven’t already.

• Log out of Netflix and restart the app, or simply turn it off and then back on your TV. If Netflix’s app doesn’t work on your TV, you can try restarting it or updating the operating system.

• Your TV may be turned off by itself if your WiFi connection isn’t working properly. It’s likely that your Hisense TV is out-of-date and incompatible with the most recent Netflix release.

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