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How to Fix Amazon Fire TV Stick Losing Connection (10 Ways to Do It)

How to Fix Amazon Fire TV Stick Losing Connection (10 Ways to Do It)

You come back from work exhausted on a Friday evening and are looking forward to the weekend. You plan to binge-watch your favorite shows on your smart TV using your Fire TV Stick device. You turn the device on, and for some reason, it keeps losing an internet connection. 

Amazon Fire TV Stick offers many apps to its users that they can use to stream their favorite movies and TV shows on their TV. However, one common problem that users face when using this device is that it keeps losing internet connection.

In this article, I’ll be discussing a few simple and easy fixes to this problem so you can get your Fire TV Stick working again.

What to do?Why do it?
Clear any obstructions.A major cause of connectivity issues overlooked by most people objects coming between the device and the router, which disrupts the transfer of signals. So to ensure that your device doesn’t suffer from connection issues, ensure there’s no object between the device and the router.
Replace the Ethernet cable.There may be a problem with the ethernet cable, which is causing the connection issue.
Reboot the TV.A reboot can fix minor errors and software issues.
Change the Ip address.Sometimes changing the device’s IP address can fix connectivity issues.
A firestick device
A firestick device

Why Does Amazon Fire TV Stick Lose Connection?

When your Fire TV Stick faces difficulty in connecting to the internet, it’s mostly because your router isn’t working properly or the signals from the router are too weak.

Some other problems include a software issue with the firestick device or a hardware issue.

To fix this problem, below are some listed steps you can follow.

1. Cleary Any Obstructions

A major cause of connectivity issues overlooked by most people are objects coming between the device and the router, which disrupts the transfer of signals.

So to ensure that your device doesn’t suffer from connection issues, ensure there’s no object between the device and the router. Also, make sure there’s no wall between the device and the router, as walls also greatly hamper wireless signals.

2. Replace the Ethernet cable.

If you’re using an Ethernet cable to connect the Firestick to the router, there may be a problem with the ethernet cable, causing the connection issue.

To make sure that the ethernet cable is working, try using it with other devices. If it doesn’t work with other devices, replace it and get a new one.

3. Reboot the TV.

A firestick Tv
A Fire TV Stick.

Software issues or minor bugs and glitches in the TV can cause numerous problems such as the one you are facing right now.

So something you can try that’s proven and well-known is rebooting your TV.

To reboot your TV follow these steps:

  • First of all, remove the Fire TV Stick from your TV.
  • Navigate to the menu page on your Tv and click on settings.
  • Choose the reset TV option.
  • Once you reset the TV, plug your firestick device back inside and see if the issue has been solved or not.

4. Bring the router closer.

Most of the time, the connection issue is caused due to weak WiFi signals. This happens when your router and device are too far apart, and the signals can’t reach the device properly.

You should move your router closer to your TV to solve this issue. Another way is to move the TV closer to the router so that it receives stronger signals.

5. Reset the router.

A wifi router.
A wifi router.

If bringing the router closer to the device hasn’t helped, then there’s might be an issue with the way the function of the router.

The most common way to solve such router problems is to restart it.

To restart the router, you’ll need to press the turn “off/on” button located at the back of the router and then unplug it for a few minutes. Then, plug it back in and turn it on and see if it works now.

6. Restart the Fire TV Stick.

If your Fire TV Stick isn’t connecting to the internet properly, then there may be an issue with the device itself.

It may have a software issue or minor error which is causing problems. Resetting the device can eliminate all such errors.

To restart the firestick device, follow these steps:

  • Go to the settings tab on Fire TV Stick located on the bottom left of the page
  • Once you have opened the settings page, use the arrow buttons on the remote and the “select” button to choose “My Fire Tv” on the screen.
  • A list of options will now come before you. Tap the reset button, and when a dialog box appears once again, click on “Restart” to confirm.

7. Change the IP address.

Sometimes changing the device’s IP address can fix connectivity issues. To reset the TV’s Ip address, follow the steps:

  • Open the menu of your TV and select Network.
  • Then from the list of different options, click on the network status.
  • Wait for some time, and three buttons should show up on the top of the screen. From these buttons, select the “IP” settings.
  • Click the DNS setting option in the IP settings window, then click “Enter manually.”
  • Enter the necessary IP address, click “OK,” and then wait a moment or two while the connection to the internet is established.
  • See if the Fire TV Stick is still experiencing internet connectivity problems.

8. Try clearing your cache.

Your streaming device may experience issues if it has too much cache cached. When playing videos, it may impede sluggish performance, result in buffering problems, or even give you crashing errors.

The connectivity issues you face could also be a result of the data stored in the cache. Clearing your device’s cache is an easy way to fix this problem.

To clear your device’s cache, follow these steps:

  1. First of all, open the settings on your device.
  2. Then go to applications.
  3. Select “manage installed applications”.
  4. Click on any app you want to clear the cache for.
  5. Finally, select clear cache.

To remove the cache data for each app, you will have to repeat these steps again and again.

9. Try updating the Fire TV Stick.

If you have been using the Fire TV Stick for a few months now and suddenly start experiencing this issue, then maybe you are running outdated software on the device which is causing this problem.

Outdated software can cause minor bugs and errors with the device. To solve this problem check for new updates and install them immediately. Here’s how to update your Fire TV Stick:

  1. From the main window, select settings.
  2. A dropdown list of icons will appear before you. From this list, click on “My Fire TV”.
  3. This will present another menu to you. Click on about.
  4. A check for the system update option will come before you. Select that option.
  5. If an update is available, install it and wait for some time till it’s complete.
  6. After the update has been completed, restart the firestick device and see if the error is still there or not.

10. Factory reset the Fire TV Stick device.

If nothing else seems to work, then you can perform a trusty old factory reset to solve the connection issue.

Factory resetting the firestick device will reset all of the changes you may have made to the device and will reset it back to default settings. A device works best at default settings, so this is a very good way to fix it.

To reset your Fire TV Stick device, follow these steps:

  • Utilizing the Fire TV Stick remote, choose the Home button.
  • Open Settings next. Until the gear icon on the right is highlighted, you can do this by pressing the right directional button on your remote. The settings menu will then appear when you push the down-directional button on your remote.
  • If you have an older Fire TV Stick, this option may alternatively be referred to as Device or System.
  • Next, select Reset to Factory Defaults by scrolling down. If your PIN is requested, enter it.
  • Then select Reset. The device will then notify you that it’s returning to factory settings. Don’t unplug the device until it has finished, and give it some time to finish. You might have to restart the entire process if the power supply is interrupted while it’s in use.

Your device will immediately resume when it has been reset, just as if you had just set it up. Your system storage and apps will then be automatically optimized. After doing this, the gadget will restart once more.

A video on how to fix the Firestick losing connection issue.


Is it okay to leave your Fire TV Stick plugged in?

Answer: It can stay on. Simply press the Home button twice and choose Sleep to turn the device off. Touch any button on the remote to turn it on. This will enable it to cool off when not in use.

What are the disadvantages of a Fire TV Stick?

Answer: The cons of the Fire TV Stick device are:

  • Smaller scope.
  • Lack of Special Streaming Features
  • perpetual self-promotion

Can Amazon Fire Stick work on any TV?

Answer: Yes, by connecting an Amazon Fire TV Stick to an HDMI port on a conventional TV, you may utilize it. It will therefore turn your non-smart TV into a smart TV.

Does a Fire TV Stick turn your TV into a smart TV?

Answer: A smart TV device with Alexa built-in is available thanks to the Amazon Fire TV stick. So you can direct your TV to search for your preferred shows on streaming services like Netflix or Prime Video by telling it what to do. The stick connects to an HDMI connector and accesses services through your wireless network.

What channels are free with the Fire Stick?

Fire Stick supports many channels like Tubi and Plex that would allow you to access content for free.

However, if you want free live channels you can also attach an antenna to your TV. Otherwise, you can also buy subscriptions to streaming services like Netflix, Amazon Prime, and Hulu, which are available in Fire Stick.

Does Fire Stick need wifi?

Fire Stick needs Wi-Fi for users to access the streaming services on the device.

Since streaming services are streamed over the Internet, you would need a good Wi-Fi connection to watch movies and other content. However, you can still use apps you’ve installed that do not require Wi-Fi.


  • If you’re experiencing difficulty in connecting your Fire TV Stick to the internet and it keeps losing its internet connection, then there are several fixes you can try.
  • You can try bringing the router closer to your TV because strong WiFi signals are needed to provide a stable connection.
  • You can also try replacing your ethernet cable because sometimes a broken Ethernet cable is the cause of the issue.
  • Restart your router to fix any minor errors with it and ensure that it works well.
  • Try restarting your Fire TV Stick because a simple restart can fix many glitches, minor errors, and software issues.

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