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How to Fix Amazon Fire TV Stick Connection Problems

How to Fix Amazon Fire TV Stick Connection Problems

Here’s a quick fix for you…

Restart your modem if you’re losing internet on your Amazon Fire Stick TV. The Fire Stick should work if the network strength is good enough.

I understand the frustration that you’re feeling when suddenly your binge-watching mode is cut due to your Amazon Fire TV Stick losing its internet connection. We’ve all been there… don’t panic just yet!

Simply put, Amazon Fire TV Stick turns your normal TV into a smart TV. It is a streaming device where you can stream videos, play music, install apps and more on your TV.

It is reckoned Amazon has sold over 150 million Fire TV devices over the years. With thousands of videos to watch, games to play, and apps to install, the Fire TV is indeed a bang for your buck.

Now that we already know what the Fire TV Stick is, let’s focus on how to troubleshoot the device if it keeps losing an internet connection.

Read on!

Why is my Fire Stick constantly losing internet connection?

The connectivity issue on your Fire Stick TV is mainly due to network configuration on the device.

Apart from that, here are other reasons why your Fire TV Stick keeps disconnecting:

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    • hardware glitch
    • network outage
    • weak WiFi signal
    • VPN apps

    In some cases, a hardware glitch is causing the connectivity issue. This can be solved by power cycling the device.

    You may also lose your internet connection on the Fire TV Stick due to a network outage. At this point, you should contact your ISP to find out when the internet is going to be back on.

    Also, if you place the Fire Stick too far from the router, there will be interference on the signal resulting in internet problems. Reposition the Fire Stick to get a better signal and avoid interference.

    Lastly, VPN apps installed on the Fire Stick that are not configured correctly stop the device from connecting to the internet. Uninstall VPNs and see if the connectivity issue is solved.

    How do I fix Fire Stick buffering and WiFi problems?

    Buffering happens when you watch videos constantly and WiFi problems occur when the internet speed is slow.

    Here are ways to solve these problems:

    • Reboot the Fire Stick.
    • Check the network signal. (It should say Very Good.)
    • Use an ethernet cable or adapter.
    • Use a VPN.
    • Turn off background apps and processes.
    • Clear cache and data.
    • Update Fire OS and apps.
    • Try low video quality.
    • Keep the device cool.
    • Factory reset your Fire Stick.
    • Make sure other devices are not hogging the bandwidth of your WiFi.

    Watch the video below to learn more about Amazon Fire TV hacks!

    10 Amazing Hacks for Your Amazon Fire TV Stick

    Why does my Fire TV app keep disconnecting?

    The Fire TV app will keep crashing or disconnecting because it needs an update or your WiFi speed is poor.

    The most common solution include:

    • Uninstalling and reinstalling the app.
    • Clear cache and data.
    • Restart your device.
    • Restart the router.

    How do I clear my Fire Stick cache?

    These are the steps on how to clear the cache on your Fire Stick:

    1. Go to Settings on your Fire TV.
    2. Select Applications.
    3. Tap the app you’re having an issue with in Manage Installed Application.
    4. Select Clear Cache and Clear Data.

    Bear in mind that apps will automatically clear the cache if it’s not used for 30 days. This feature can’t be deactivated.

    How do I update my Fire Stick to the latest version?

    It’s a good idea to proactively update your Amazon Fire Stick and to do that, follow these steps:

    1. Go to Settings.
    2. Select My Fire TV.
    3. Tap About.
    4. Select Check for Updates or Install Update.
    5. Press Select on the remote. The TV will go off.
    6. Wait for the updates to install. You’ll see a message on the screen that says “Installing the Software.”

    The whole process will take 10 to 15 minutes depending on your internet speed. Also, make sure to keep the TV on while updates are ongoing.

    How do you know if the Fire Stick is your problem or your internet?

    You should know if it’s an internet connectivity issue when you check the network speed. If the internet speed seems to be good, then chances are you might need a new Fire Stick.

    I recommend doing the basic troubleshooting first before deciding to buy a new Fire Stick. Also, check for internet speed to further diagnose the problem.

    How do you know when your Fire Stick needs to be replaced?

    Your Fire Stick needs to be replaced if:

    • it turns off randomly
    • Bluetooth not working
    • TV can’t read the device
    • randomly disconnecting from WiFi
    • micro USB port stopped working
    • sound problems
    • crashed apps
    affordableNo Google Play apps

    Key Takeaways

    It’s quite normal for your Fire TV Stick to lose connection once in a while. However, that doesn’t mean the device is already a goner.

    There are a few fixes that you can try to resolve the issue such as restarting the device, restarting the router, clearing the cache and apps, and maybe replacing the Fire TV Stick with a new one.

    Still, I hope you were able to fix your Fire TV Stick issues without doing something too drastic!

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