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How to Fix Charging Problems on a Hardwired Ring Doorbell?

How to Fix Charging Problems on a Hardwired Ring Doorbell?

In brief, charging problems with the hardwired Ring Doorbell can be due to the extreme weather outside. In that case, the best solution is to charge the device inside the house and remount when fully charged.

Ring Doorbells was invented by Jamie Siminoff and was first launched in 2011. Since the launch of the original Ring Doorbell in 2014, the company become a huge success which later expanded to manufacturing security cameras, alarm systems, and lighting.

Ring got into Walmart, Target, and other huge stores and has sold millions and millions of products. It was initially sold to Amazon in 2018 for $1 billion.

As we all know a bit about Ring, let’s focus on helping you resolve the issue of the hardwired Ring Doorbell not charging.

Keep reading for the nitty gritty details!

ring doorbell
ring doorbell

Why won’t my Ring Doorbell charge when hardwired?

The Ring Doorbell may not be charging due to insufficient voltage. It requires 8 to 24 volts for the Ring Doorbell to work.

It is important to ensure that you have enough voltage for the batteries to be fully recharged, especially when your device is hardwired.

Here’s what to do:

  1. Locate the doorbell transformer.
  2. Turn off the circuit breaker controlling the doorbell.
  3. Check the transformer for loose wires and ensure they’re attached firmly.
  4. Turn on the doorbell circuit.
  5. Test AC voltage. If the multimeter is lower than 16 volts, the power is not enough to keep the doorbell working. At this point, calling the electrician is the best solution.

Common Fixes for Hardwired Ring Doorbell Not Charging

The FixExplanation
Refresh battery status. Refresh the Ring app to see the most updated battery status. Press the doorbell two or three times and check back on the app. The battery status should be updated.
Make sure the WiFi signal is strong. A weak WiFi signal drains the Ring battery. Move the location of the router close to the doorbell to get a better connection. You can also use a WiFi booster to boost signal strength.
Check the temperature. The outdoor temperature causes charging problems on the Ring Doorbell. If you think that the temperature outside is causing it, bring the entire unit inside the house to charge it.
Check your Ring charger. A damaged Ring charger may prevent you from charging the device. If the charger is not working, try it on other devices. If it’s not working still, replace it!
Replace the battery. The Ring battery may have past its peak. Therefore, the best solution is to replace it with a new one.
Factory reset the device. Factory resetting the Ring Doorbell may help solve the issue of the device not charging. Hold down the setup on your Ring Doorbell for 30 seconds to factory reset.
Contact Ring customer support. If you have done everything and nothing seems to help, contact Ring support for help.
How to Fix Ring Doorbell that’s Not Charging
Wiring Diagrams for Ring Video Doorbell Pro Setup
Wiring Diagrams for Ring Video Doorbell Pro Setup

Why is my Ring battery dying if it’s hardwired?

Motion events, lengthy live views, and poor WiFi strength are the common causes of why hardwired Ring Doorbell suddenly has a dying battery.

Bear in mind, despite the doorbell being hardwired, it still uses the battery. Hardwiring just gives off a trickle charge to keep the battery charged longer.

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    With that said, it is important to keep checking the status of the Ring Doorbell battery to prevent it from dying suddenly.

    Does the Ring Doorbell charge when hardwired?

    Yes, the Ring Doorbell will remain charged when hardwired.

    If you have the Ring Doorbell 2, you can connect it to an existing mechanical or electronic doorbell that operates between 2 to 24 volts AC. The wiring from the existing doorbell charges the battery of the Ring Doorbell 2. Therefore, it will stay charged!

    lady ringing doorbell
    What Do You Need to Install the Ring Doorbell?

    How long does it take for a Ring Doorbell to charge hardwired?

    It will take around 5 to 10 hours for your hardwired Ring Doorbell to charge, depending on whether the USB cable is plugged into an outlet or USB port.

    On a side note:

    If you want to know how long does the Ring Doorbell battery last, the answer is 6 to 12 months, depending on usage.

    I find newer models to have better ratings – 10 to 12 months!

    Watch the video to learn more about Ring Doorbell.

    All About Ring Doorbell!

    I can offer additional troubleshooting steps to assist you in identifying and resolving the issue quickly.

    Make sure that the power source supplying your Ring Doorbell is working correctly. If you have a traditional doorbell, ensure that the transformer is providing the correct voltage (usually 16-24V AC) and that it hasn’t tripped a circuit breaker or blown a fuse.

    Verify that the wiring connecting your Ring Doorbell to the power source is securely connected and not damaged. Sometimes, loose or faulty wiring can disrupt the charging process.

    Ensure that the charging contacts on the back of the Ring Doorbell and the mounting bracket are clean and free of dirt or debris. A buildup of grime can prevent proper contact and charging.

    Double-check that your Ring Doorbell model is compatible with hardwiring. Some Ring Doorbell models are designed to work with batteries only and do not support hardwiring.

    Try rebooting the Ring Doorbell by pressing and holding the setup button on the back for about 20 seconds. This can sometimes resolve software-related issues.

    Ensure that your Ring Doorbell’s firmware is up to date. You can do this through the Ring app on your smartphone or tablet.

    I hope that the steps I have outlined will be helpful in effectively addressing and resolving the issue.

    Frequently Asked Questions (FAQs)

    Do Ring Doorbell batteries degrade over time?

    Answer: Yes, the battery will deplete significantly more quickly or fail to recharge if you’re utilizing doorbells that have been in use for a while.

    How long is the Ring Doorbell’s battery good for?

    The battery life for the Ring Doorbell is stated to be between 6 and 12 months. The batteries only last between one and three months on a full charge in practical use, though.

    Is there a monthly fee to have a Ring Doorbell?

    Ring Doorbells do not require subscription plans. However, you can purchase additional services for a monthly or yearly fee.

    With a payment-based subscription, you can have access to your Ring doorbell’s video footage and get live notifications. You can also review and share this information from your phone.


    Resolving the issue of a hardwired Ring Doorbell that is not charging is pretty easy. There are a few simple fixes to try before really deciding that the device can finally be put down.

    You should really consider the methods that we have suggested above for fixing your Ring Doorbell that is not charging.

    Just keep in mind to ensure that your Ring Doorbell’s battery is in good condition to lengthen the longevity of your device.

    I hope you were able to get your Ring Doorbell charged and running smoothly!

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