Quick Tip: Remove the Disney Plus application from your Roku device and then install it again.
Disney+ was first released in November 2019 in the US, Canada, and the Netherlands. Shortly thereafter, it broadened its reach to include Australia, New Zealand, and Puerto Rico following the initial deployment. Moreover, Disney+ is currently accessible in more than 100 regions, covering areas in Asia and South Africa.
I was incredibly excited to test out Disney+ when we first acquired our Roku TV. The cost of the Disney+ subscription doesn’t bother me since I’m a major Star Wars enthusiast, and I’m eager to experience it on a large screen.
However, I have read from some online forums comments such as Disney Plus not working on Roku. So, I have done a bit of legwork to look for solutions. Keep reading!
Why is Disney Plus not working on my Roku TV?
The top reason why your Disney+ is not working on Roku TV is poor internet, device incompatibility, server issue, outdated app, or corrupted cache file.
No worries though, as this could be a temporary issue. There are some methods that you can try in order to fix the issue.
I’ll discuss this in the next section…
How do I get my Disney Plus to work on Roku TV?
If your Disney+ isn’t working on Roku, here are some fixing methods to try:
| Fixing Methods | Description |
| Make sure your Roku device supports Disney+. | Check if your Roku device is compatible with Disney+. Roku TV models from outside the US such as Roku 1, 2, 3, 4, Roku LT (2700X), Roku Express+, and Express are compatible with Disney+. |
| Restart your Roku device. | Power cycle or system restart your Roku device. To power cycle (soft reset): Unplug your device for 15 seconds and plug it in again after.To system restart: Press the Settings button on your Roku TV. Navigate to System > System Settings > Restart. |
| Remove and add the Roku channel. | Remove the Disney+ app channel on your Roku TV. Restart the Roku TV to clear the device’s memory. Reinstall and add the Disney+ channel. |
| Update the Disney+ channel. | Check if there is an updated version of the Disney+ app. Go to the Home screen and select the app. Press the Options button to check for updates. Click on Update if there is any. |
| Clear the cache on your Roku TV. | Using the Roku TV remote, follow these steps to clear the cache on your Roku TV: 1. Press the Home button for 5 seconds. 2. Press the Arrow Up button once 3. Press the Rewind button twice. 4. Press the Fast Forward button twice.The TV should restart in about 15 seconds. |
| Check if the Disney Plus server is online. | Use another device to access the Disney website. Log in to your account to see if the Disney server is online. |
| Update the Roku OS. | Press the Home button on your Roku remote. Navigate to Settings > System > System Update > Check Now. If there is an available update, your Roku device installs it automatically and will reboot to complete the process. |
| Restart the modem. | Restarting the modem can help speed up the internet connection and allow you to connect to the Disney Plus channel faster. |
| Contact Disney+. | Reach out to Disney Plus for help. |
| Contact Roku. | If you’re still unable to get the Disney+ channel working on your Roku TV, contact Roku for support. |
Is Disney Plus not supported on Roku?
Disney+ supports Roku.
Most Roku devices that are released in recent years are compatible with Disney+. However, you must have the latest Roku OS (9.2) to install Disney+ on your streaming player.
In addition, you can enjoy Disney+ 4K in all its glory. However, not all 4K Rokus support Disney+ – Roku 4, Roku Premiere, Roku Premiere+, and Roku Ultra are compatible with Disney+.
For reference, these are the Roku devices that are compatible with Disney+:
- Roku 1: 2710X
- Roku 2: 2720X, 4210X
- Roku 3: 4200X, 4230X
- Roku 4: 4400X
- Roku Express: 3700X, 3900X, 3930X
- Roku Express+: 3710X, 3910X, 3931X
- Roku Premiere: 3920X, 4620X
- Roku Premiere+: 3921X, 4630X
- Roku TVs: including Element, Hisense, Hitachi, JVC, Magnavox, Philips, RCA, Sanyo, Sharp, TCL, and Westinghouse
- Roku Streaming Stick: 3500X, 3600X, 3800X
- Roku Streaming Stick+: 3810X, 3811X
- Roku Ultra: 4640X, 4660X, 4670X
- Roku Ultra LT: 4662X
What Roku devices are incompatible with Disney Plus?
Here are some Roku devices that do not support Disney Plus:
- Roku LT model (2400X & 2450X)
- Roku HD model 2500X
- Roku 2 XS model 3100X
- Roku 2 HD models (3000X & 3050X)
- Roku Streaming Stick models (3400X & 3420X)
- Roku HD Model
- Roku 2 XS Model
- Roku 2 HD Models
- Roku LT
- streaming stick
How do I find Disney Plus on Roku?
Follow these steps to find Disney+ on Roku:
- Turn on the Roku device.
- Go to the Home screen.
- Go to the Streaming Channels and press OK.
- Find Search Channels and input Disney+. If the Disney+ channel is added, it should appear. If not, you have to download Disney+ and add it as a channel.
Disney are facing some issues that will affects its further development. The
industry of streaming services was nearly saturated, with the industry giant Netflix followed by many
other American traditional websites.
What does Disney Plus not working on Roku error code 42 mean?
The error code 42 on Disney+ indicates an internet connection problem or timeout error.
Here’s how to fix it:
- Reboot the internet modem/router.
- Close and relaunch the Disney+ app.
- Restart your device.
- If you’re using a VPN, disable it.
- Make sure you’re using the latest version of the Disney+ app.
Why is my Disney Plus saying something went wrong?
Error code 83, or something that went wrong on Disney+, is an indication of a device compatibility issue or a connection error. Obviously, this happens due to a weak internet connection or the use of an unsupported device.
To fix these errors, try these:
- Check if your device is compatible with Disney Plus.
- Restart the internet modem/router.
- Uninstall and reinstall the Disney+ app.
- Restart your device.
- Turn off the VPN.
Summary
Device incompatibility, poor internet signal, outdated software, server issues, and corrupted cache files could be the reason why the Disney+ channel is not working on your Roku device.
All you have to do is follow the troubleshooting methods suggested above so you can enjoy watching your favorite shows on the Disney+ channel.
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