In the swiftly evolving realm of wireless audio technology, Apple’s AirPods emerge as paradigms of perfect connectivity and remarkable sound excellence. However, even the most reliable devices can face issues, sometimes causing users to deal with perplexing audio interruptions.
Should the audio from your AirPods disappear even while they appear connected, be certain, you are certainly not alone in facing this problem.
Should you find your AirPods connected with no sound, it might be caused by incorrect output settings, software hiccups, or Bluetooth connectivity problems. To resolve this, verify your audio settings to ensure AirPods are chosen as the output. Moreover, consider rebooting your device and AirPods, updating the software, and cleaning your AirPods thoroughly.
In this post, we explore typical situations in which people encounter problems with sound redirection when using their AirPods and offer thorough fixes to guarantee your wireless audio experience stays continuously excellent.
You can take back control of your audio experience with these troubleshooting tips and tricks, regardless of whether you’re a seasoned AirPods user or a newbie to wireless earbuds.
Why are my AirPods connected but the audio is coming from my phone?
When you can hear sound on your phone even though your AirPods are connected, it usually indicates that audio playback is set to the iPhone. To solve the issue, open the Control Center and tap on the AirPlay icon. Select the correct input.
The other reason why such a problem might occur can also be due to software incompatibility or outdated software. All you have to do is download the latest iPhone firmware and install it.
Lastly, it could also be the charge on your AirPods that causes the audio issues. If the charge is too low, the connection between the AirPods and your phone is weak. As a result, the phone will keep playing and you won’t hear a thing through the AirPods.
Troubleshooting AirPods Connected But Sound Coming From Phone
| Methods | Description |
| Reset the AirPods. | Go to Settings and navigate to Bluetooth. Find your AirPods and click the info icon next to it. Tap Forget This Device. This will un-pair your device.To re-pair, turn on Bluetooth on your phone. Open the AirPod charging case lid and press the button on the back until the LED light blinks white. Tap Connect when the AirPods popup on your screen. |
| Update the software. | Navigate to Settings > General > Software Update > Automatic Update. Download and install the iOS update. |
| Reset iPhone. | Simply restart your iPhone. This will remove all the unnecessary cache and solve minor software glitches. |
| Turn off nearby devices. | Go to Settings and navigate to Bluetooth. Find your AirPods and click the info icon next to it. Tap Forget This Device. This will un-pair your device.To re-pair, turn on Bluetooth on your phone. Open the AirPod charging case lid and press the button on the back until the LED light blinks white. Tap Connect when the AirPods pop up on your screen. |
| Disable Automatic Ear Detection | Go to Settings > Bluetooth > Info. Disable Automatic Ear Detection. |
Why are my AirPods only connecting to voice but no audio?
Your AirPods may only be connecting to voice rather than audio for several reasons:
- Incorrect Output: Your smartphone may be sending audio to the speaker on your phone rather than the AirPods. Check your audio options to make sure “AirPods” is selected as the output device to fix this.
- Software Errors: Software errors might occasionally cause audio routing to be interrupted. Try rebooting both your device and your AirPods to fix this. Additionally, you can install the most recent software updates on your device and AirPods.
- Bluetooth Problems: Audio problems might occasionally arise from problems with a Bluetooth connection. Turn Bluetooth off and back on to troubleshoot this. Try resetting your network settings if the issue continues.
- Microphone Usage: Your device may be favoring the microphone audio over media audio quality if your AirPods are mainly being used for calls. Make that the “Automatic” setting for “Call Audio Routing” under Accessibility is selected for smooth transitions.
- Hardware Problems: Occasionally, there may be a hardware problem with your charging case or AirPods. It is advised to get in touch with Apple Support for more help if none of the software fixes resolve the issue.
You should be able to identify and fix the problem with your AirPods and get back to enjoying your full audio experience by following these instructions and looking into any possible causes.
How do I factory reset my AirPods?
These are the steps to factory reset your AirPods:
- Put the AirPods in the charging case. Open the lid.
- Press the setup button on the back of the case. Do it for 15 seconds.
- The white light should begin flashing.
- Close the lid. The AirPods are reset.
Why do my AirPods say connected but not working?
Here are possible reasons why the AirPods are connected but not working:
- low battery
- outdated software
- Bluetooth interference
- volume too low
- misconfigured settings
How do I update my AirPod firmware?
To update your AirPods firmware, follow these:
- Go to Settings and navigate to Bluetooth.
- Tap the info icon and scroll down to see what kind of firmware you have.
- Install available firmware updates if there are any.
Note: Firmware updates automatically download as long as the AirPods are connected to an iOS device.
How do I select AirPods as an audio device on my iPhone?
To set AirPods as an audio device on your iPhone, follow these steps:
- Go to Control Center on your iPhone.
- Touch and hold the audio card in the upper-right corner of the Control Center to control the audio.
- Tap on your AirPods to set the audio input.
What to do if a factory reset doesn’t work on AirPods?
If a factory reset doesn’t work, the next step is to call Apple Support for technical help.
In most cases, if there is internal damage to the device, you might have to consider buying new AirPods. However, you should try some troubleshooting before heading to the store to get a new pair of AirPods.
Final Say
If your AirPods are connected but the sound is coming from your phone, reset the AirPods and your iPhone and update your phone’s firmware as well. That should solve the problem for you.
This is a temporary issue that can be solved in a few minutes. If nothing works for you, call Apple Support for help.
For more interesting hacks on how to charge AirPods, check this article.
